Recruitment Event in Vietnam | Customer Service Agent -Ground Services

We are seeking talented individuals to join as Customer Services Agent based in Doha, Qatar to join our award winning team in Ground Services Operations.

In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable customer service to all passengers travelling with Qatar Airways. You will ensure that the journey of each passenger is memorable throughout the different touch points in the Airport. Areas of service include lobby, check-in counters, aircraft boarding, coach releasing, transfer desks, arrivals, baggage services and transit hotel accommodation desk. You will constantly and consistently meet/surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible

Qualification:

The successful candidate will have the following skills and qualifications:

• High School qualification with 1-year of Customer Services experience
• Relevant experience in Customer facing role in service industry
• Airport experience is an advantage but not a must
• Excellent spoken and written communication skills. Able to communicate to all type of customers from varied background and nationalities.
• Able to work on shift including weekends and holidays
• Physically fit and able to stand for long period of time.
• Excellent customer service orientation - diplomatic, helpful, outgoing and a team worker
• The role requires you to wear uniform while on duty.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.