RECEPTIONIST CUM ADMIN (Office Building)

●      Position: RECEPTIONIST CUM ADMIN (Office Building)

●      Dept: PM – COBI TOWER

●      Location: Cobi Tower II, 2-4 Street 8, Tan My Ward, HCMC

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JOB SUMMARY:

The Receptionist cum Admin is responsible for delivering high-standard front-desk customer service and administrative support at COBI Tower and COBI Work, acting as the professional face of the building for tenants, members, and visitors, while handling reception, mail, member check-in/out, and general administrative tasks.

JOB DESCRIPTION:

1. Front Desk & Customer Service

●      Deliver high-standard customer service and face-to-face support.

●      Represent COBI Towers & COBI Work with a proactive, professional, and service-oriented image.

●      Keep the reception area clean and tidy; maintain a neat uniform and professional appearance.

●      Greet visitors in person and by phone in a polite and friendly manner.

●      Record and monitor visitor entry when required.

●      Answer phone calls professionally and efficiently.

2. Tenant & Member Support

●      Receive service requests/complaints from tenants and forward them promptly to relevant teams.

●      Document tasks, follow up, and ensure smooth progress and completion.

●      Identify and respond proactively to tenants and visitors needs.

●      Support office/phone setup and administrative requests for members.

●      Assist in preparing member events and community activities.

●      Manage member check-in and check-out procedures.

3. Administrative & Mail Handling

●      Adhere to building security policies and procedures.

●      Receive and dispatch mail/parcels and update the mail log.

●      Handle administrative, secretarial, mail, and delivery tasks as requested.

●      Coordinate with IT for basic on-site technical issues.

4. Vendor Relations & Business Support

●      Maintain relationships with vendors to support operations and member experience.

●      Identify upselling and cross-selling opportunities to increase revenue.

●      Support the regional operations team in improving efficiency and productivity.

●      Perform other duties assigned by the Property Manager/General Manager.

REQUIREMENTS:

●      Good verbal and written English skills.

●      Good communication skills.

●      Teamwork spirit and strong work ethics.

●      Ability to work in a fast-paced, dynamic team environment.

●      Willing to learn new functions and procedures and identify opportunities to improve.

●      Ability to prioritize, plan, stay well-organized, and multitask.

●      Strong presentation and complaint-handling skills.

●      Ability to analyze situations, evaluate alternatives, and come up with workable solutions.

●      Creative, enthusiastic, responsible, and a can-do attitude.

SALARY: NEGOTIATE (minimum 15,000,000 VND gross)

BENEFITS:

●      Company-provided laptop/desktop; company car available for business trips

●      Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)

●      Full salary-based social insurance coverage

●      Free coffee, tea, and soft drinks at the office

●      Employee discounts on all COBI GROUP products

●      Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)

●      Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee

●      Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance

●      Overtime compensation in accordance with Labor Law

●      Annual health check-up

●      Salary review once per year & 13th-month salary

●      Seniority allowance: +300,000 VND/year (after every 12 months of service)

●      12 days of annual leave

●      Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs

OTHER INFOMATION:

●      Time to work — Shift 1: 8:00 – 16:30 | Shift 2: 9:30 – 18:00 | Shift 3: 11:00 – 19:30

●      Working days: Monday to Sunday (1 day off per week)

●      Location: 16Fl, Cobi Tower II, 2-4 Street 8, Tan My Ward, HCMC

●      Contact: 0932145469 or email [Confidential Information]