QC Lead

Job Purpose

The QC Lead is responsible for leading and controlling quality activities throughout the manufacturing process, ensuring that products meet defined quality standards, technical specifications, customer requirements, and project expectations.

Key Responsibilities

1. Quality Control & Inspection

• Lead and control QC activities throughout the manufacturing process, from incoming materials to in-process and final inspection.
• Establish and maintain inspection standards, procedures, checklists, and quality control plans.
• Ensure products are manufactured in compliance with approved drawings, technical specifications, quality standards, and customer requirements.
• Monitor critical quality points and identify potential quality risks during production.
• Review inspection results and ensure non-conforming products are properly identified, controlled, and handled.

2. Quality Issue Management

• Investigate quality issues and identify root causes using appropriate problem-solving and root cause analysis methods.
• Coordinate with Production and Engineering teams to implement corrective and preventive actions.
• Monitor the effectiveness and closure of corrective actions.
• Analyze recurring quality issues and recommend preventive measures to improve overall product quality.

3. Quality System & Documentation

• Develop, review, and maintain QC procedures, inspection criteria, quality records, and relevant documentation.
• Ensure proper documentation and traceability of inspection results throughout the production process.
• Support internal, customer, and third-party quality audits when required.
• Ensure compliance with applicable quality standards, company requirements, and customer specifications.

4. Quality Reporting & Management Communication

• Prepare regular quality reports covering quality performance, defects, non-conformities, root causes, corrective actions, and key quality indicators.
• Present quality issues and improvement plans clearly to management.
• Communicate and report in English with expatriate managers and other international stakeholders.
• Escalate critical quality issues promptly and recommend appropriate solutions.

Requirements

Education

• Bachelor's degree in Engineering, Manufacturing, Quality Management, Mechanical Engineering, Industrial Engineering, or a related field.

Experience

• 5+ years of experience in Quality Control/Quality Assurance within a manufacturing environment, with at least 2 years in a supervisory or team-lead role.
• Hands-on experience working in a factory manufacturing large-scale furniture or other large-sized technical/engineered products.
• Experience in controlling product quality based on technical drawings, specifications, dimensions, tolerances, and customer requirements.
• Strong experience in identifying defects, conducting root cause analysis, and implementing corrective/preventive actions.
• Experience working closely with Production and Engineering teams in a factory environment.
• Experience with quality inspection tools, procedures, and documentation.

Technical Competencies

• Strong understanding of manufacturing processes and quality control principles.
• Good knowledge of inspection methods, quality standards, and non-conformance management.
• Ability to read and understand technical drawings, specifications, and dimensional requirements.
• Proficient in root cause analysis and problem-solving tools such as 5 Why, Fishbone, Pareto, and CAPA.
• Good analytical and reporting skills.
• Proficiency in MS Office and quality-related reporting tools.

Language

• Fluent English – both written and spoken, with the ability to communicate technical quality issues and report directly to expatriate management.
• Able to prepare and present quality reports in English.