QA/QC COMPLIANCE MANAGER

I. Job Objectives:

• Department: ODM
• Reports to: Head of ODM
• The QA/QC & Compliance Manager owns quality gate control, product compliance control, supplier quality follow-up, and quality/compliance launch-readiness clearance for department projects. This role ensures products move forward based on approved standards, complete documents, test evidence, and clear approval records.
• Location: 568 Luy Ban Bich, Tan Phu Ward, Ho Chi Minh City

Quality Gate & Sample Approval

• Own quality gates from first sample, revised sample, approved sample, pre-production sample, to mass production readiness.
• Review samples against approved specifications, BOM, artwork, packaging, claims, quality standards, and product requirements before moving to the next stage.
• Approve, reject, hold, or request revision based on sample quality, test evidence, documentation, and compliance requirements.
• Ensure products do not move forward based on assumptions, verbal confirmation, incomplete documents, or unclear approval.Compliance, Testing & Claim Control
• Define and track required product testing with labs and suppliers by product type and target market, and review compliance documents and supporting evidence.
• Check that product claims, packaging information, test results, and supporting documents are aligned before launch approval.
• Flag weak claims, missing evidence, incomplete test documents, incorrect product information, or compliance risks early.
• Maintain internal launch compliance checklists and ensure all critical compliance requirements are completed before launch clearance.

Supplier Quality & Corrective Action

• Assess suppliers based on sample quality, defect history, response speed, document reliability, and issue-resolution performance.
• Follow up CAPA, remake, replacement, credit, or other corrective actions when quality issues occur.
• Escalate repeated supplier issues, poor documentation, slow response, or recurring defects with clear facts and recommended actions.

Launch Readiness, Process Discipline & Improvement

• Own quality and compliance launch-readiness clearance by confirming that samples, testing, documents, artwork, supplier confirmation, and approval evidence are complete before a product is cleared for launch.
• Identify missing documents, incomplete approvals, unclear ownership, process shortcuts, or repeated non-compliance by person, project, or supplier.
• Require responsible owners to correct gaps and close open issues before a project moves forward.
• Report quality risks, open issues, supplier performance, and launch readiness to the Head of ODM; escalate gate violations, repeated non-compliance, or approval shortcuts with facts and recommended actions.
• Improve quality checklists, approval rules, sample review process, compliance checklists, and documentation discipline over time.
• Coach the team on quality standards, compliance awareness, approval discipline, and documentation requirements.
• Perform other related duties, projects, or assignments as assigned by company management based on business needs.

II. Job Requirements:

• Bachelor's degree in Chemistry, Pharmacy, Cosmetic Science, Engineering, Quality Management, or a related field.
• 8-10 years of experience in QA/QC, compliance, quality management, supplier quality, operational control, process audit, or product development quality.
• Strong understanding of product quality control, compliance documentation, testing requirements, supplier quality, approval gates, and launch-readiness control.
• Able to read and review specifications, BOM, artwork, packaging files, test reports, supplier documents, approval records, and compliance evidence.
• Strong documentation and follow-up skills, with the ability to build structured tracking systems and maintain factual approval records.
• Firm, careful, and factual; able to challenge incomplete information, weak evidence, or approval shortcuts in a professional way.
• Able to manage multiple products, suppliers, documents, and timelines with strong attention to detail.
• Strong stakeholder management, problem-solving, ownership, and structured thinking, with the ability to align cross-functional teams under pressure.
• Familiar with AI tools for supplier comparison, risk summaries, and decision memos; verifies outputs before use.
• English proficiency is required.

Preferred Background

• Experience in cosmetics, skincare, personal care, beauty accessories, FMCG, or consumer goods is a plus.
• Candidates with supplier quality, factory coordination, lab testing, claim review, compliance documentation, or product launch control experience will be prioritized.

III. Benefits:

• Competitive salary based on capability and experience.
• Full statutory benefits according to labor law.
• 13th month salary and performance review according to company policy.
• Opportunity to build and operate private-label brands, product pipelines, and launch systems from the ground up.
• Hands-on exposure to local and international suppliers, product development, launch execution, and cross-functional business operation.

ng Viên có nhu cu, có th Np H S ti: 0919 044 141 (Phòng Tuyn Dng)

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