Product Specialist

Position Summary

Coordinate with and support distributors to drive market development, tendering activities, and sales & marketing initiatives in Vietnam.

Position Responsibilities - General

• Coordinate with and support distributors to drive market development, tendering processes, and sales & marketing activities in Vietnam for interventional cardiology products.
• Build and maintain strong relationships with key decision – Interventional Cardiology Department – Related Department in Hospitals, physicians, and distributors.
• Support clinical activities, workshops, Marketing Activities/ Programs related to interventional cardiology products (e.g., IVUS, DCB, etc.).
• Identify business opportunities and contribute to market expansion
• Ensure effective execution of marketing initiatives and alignment with company objectives.
• Monitor market trends, competitor activities, and provide regular feedback to internal teams.

Position Responsibilities - Specific

• To be based in Hanoi, with the flexibility for relocation within Vietnam where justified by business needs and company requirements
• Drive sales performance and achieve assigned targets for interventional cardiology products.
• Develop and maintain strong relationships with key customers, including physicians, cath lab staff, and hospital department
• Work closely with distributors to execute sales plans, manage accounts, and ensure effective market coverage.
• Identify new business opportunities and expand market presence in assigned territories.
• Manage tender processes in collaboration with distributors, including preparation and submission of required documentation.
• Planning and organizing weekly / daily schedule to call on existing accounts and establishes/ develop a new or potential accounts
• Performs product presentations / in services, product evaluations to existing and new or potential accounts
• Support Distributors for tender submission
• Ensures all sales activities comply with legal and ethical standards, and that documented processes, procedures and internal quality management system are followed and adhered to
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Presents sales reviews including market share analysis, sales forecast and territory management
• Develops strong KOL relationship and identification of young upcoming doctors for business continuity
• Monitors competition by gathering current marketplace information on pricing, products, new products, promotion, etc. Provide such market information promptly to the manager
• Provide recommendations on strategy, service, and policy based on market trends and competitive insights, working closely with distributors, while ensuring alignment with Ministry of Health regulations, policies, and strategic directions
• Resolves customer complaints by investigating problems; developing solutions; making recommendations to management
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
• Provides historical records by maintaining records on area and customer sales
• Assist the manager in enhancing the effectiveness of marketing activities, including the organization and execution of sales and marketing events (e.g., workshops, exhibition booths)
• Assist the manager in the development of new products with KOL, product/clinical trials and registries
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Bachelor's degree in Medicine, Biomedical Engineering, Pharmacy, or related fields.
• 1–3 years of experience in medical device sales, preferably in interventional cardiology or cath lab environment.
• Basic understanding of interventional cardiology procedures (e.g., PCI, IVUS, DCB) is an advantage.
• Strong communication and presentation skills, with the ability to engage effectively with physicians and healthcare professionals.
• Good coordination and collaboration skills, especially when working with distributors and cross-functional teams.
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Proactive, result-oriented, and willing to learn.
• Good command of English (both written and spoken).
• Willingness to travel frequently within the assigned territory.