Product & Presales Manager Compliance Solutions

COMPANY DESCRIPTION

CRIF is a global leader in credit bureau, business information, and credit risk management solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fueling growth.

Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 37 countries across four continents. We have a strong presence in Asia with regional headquarters in Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Mumbai, Pune, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

Role Summary

The Product & Presales Manager – Compliance Solutions is responsible for driving the commercial development and market adoption of CRIF's Compliance solutions across Asia. The role serves as the market-facing subject matter expert, connecting evolving customer and regulatory needs with CRIF's product capabilities and Product Development teams. The position focuses on market strategy, product positioning, customer engagement, sales enablement, adoption, and revenue growth.

Role boundaries: This role is not responsible for software development activities, backlog ownership, sprint management, or technical delivery execution.

Key Responsibilities:

Product Portfolio Management

•Manage the Compliance Solutions portfolio from a market and commercial perspective, driving go-to-market execution, product positioning, customer adoption, and revenue growth while coordinating market requirements with Product Development teams.

•Define value propositions and positioning for financial institutions and corporate compliance functions across Asia.

•Support pricing, packaging, and commercialization strategies for Compliance solutions.

•Identify opportunities for portfolio expansion, regional adoption, and solution innovation.

Market Intelligence & Customer Insights

•Monitor regulatory developments, market trends, customer requirements, and competitor offerings across Asia.

•Identify emerging needs related to KYC, KYB, AML/CFT, UBO identification, sanctions, politically exposed persons, adverse media, fraud risk, due diligence, and ongoing monitoring.

•Gather, analyze, and prioritize customer and regulatory requirements to identify product gaps and commercial opportunities.

•Act as the voice of the compliance market and build relationships with customers, data partners, and industry stakeholders.

Product Development Coordination

•Collect, structure, document, and communicate business and market requirements.

•Coordinate with Product Development teams to ensure market needs are clearly understood and considered in product evolution plans.

•Provide business guidance and commercial insight throughout product enhancement initiatives.

•Monitor strategic product initiatives and support successful market implementation.

•Ensure alignment between customer expectations, commercial objectives, and product capabilities.

Go-to-Market & Product Commercialization

•Develop and execute go-to-market plans for new compliance products, data services, and enhancements.

•Create market messaging, compliance use cases, value propositions, and customer communication materials.

•Coordinate launches across Asian markets and drive customer adoption and portfolio growth.

•Support thought leadership, market education, and awareness initiatives.

Presales & Sales Enablement

•Act as the subject matter expert for Compliance solutions.

•Support Sales teams during customer meetings, discovery sessions, workshops, solution demonstrations, and executive presentations.

•Participate in strategic sales opportunities and complex customer engagements.

•Support the design of compliance workflows and solution propositions addressing customer requirements.

•Develop sales collateral, product documentation, competitive analyses, customer presentations, and business use cases.

•Deliver product training and enablement sessions for Sales, Customer Success, and Delivery teams.

Cross-Functional Collaboration

•Collaborate closely with Sales, Marketing, Operations, Delivery, Product Development, Data Partnerships, and Regional Management teams.

•Facilitate communication between business stakeholders and Product Development teams.

•Ensure product initiatives remain aligned with business objectives, market priorities, and customer expectations.

•Contribute to strategic planning, portfolio governance, and regional growth initiatives.

Qualifications & Experience:

•Bachelor's degree in Business, Finance, Economics, Compliance, Risk Management, or a related field; a postgraduate qualification is an advantage.

•Minimum 8–10 years of relevant experience in Compliance, AML/KYC, KYB, Fraud Prevention, Risk Management, RegTech, Product Management, Presales, Consulting, or Business Development.

•Strong understanding of compliance frameworks, customer due diligence processes, and compliance technology solutions.

•Proven experience engaging with banks, fintechs, financial institutions, or corporate compliance teams.

•Experience working across multiple countries and regulatory environments in Asia is highly desirable.

Knowledge & Skills:

•Strong commercial acumen and customer-centric mindset.

•Excellent presentation, communication, consultative selling, and stakeholder management skills.

•Ability to translate customer needs into clear business requirements and commercial opportunities.

•Strong analytical, strategic thinking, and problem-solving capabilities.

•Ability to influence senior stakeholders and cross-functional teams in a matrix organization.

•Self-starter with strong ownership, leadership, and execution skills.

•Fluency in English; additional Asian languages are an advantage.

Success Measures:

•Revenue growth and profitability of the assigned portfolio.

•Customer adoption of new and existing solutions across target markets.

•Successful execution of go-to-market initiatives and product launches.

•Quality and commercial impact of market requirements provided to Product Development teams.

•Effectiveness of sales enablement and support for strategic customer opportunities.

•Customer satisfaction, market penetration, and product-market fit.