Product Owner (Vietnam)

About GlobalTix

GlobalTix is a growing B2B platform in the tours and attractions space. We help travel businesses reach great experiences around the world through seamless integrations and carefully curated inventory. Our partners include OTAs, DMCs, travel agents, wholesalers and merchants who count on us for reliable service and smooth operations every single day.

Our Product Operations team keeps every product on our platform accurate, bookable and ready to sell. As our Product Operations Executive in Ho Chi Minh City, you'll look after the daily management, setup and upkeep of our products so partners can trust what they see and sell. We're expanding our presence in Vietnam, so this is a great time to join and help shape how things run locally. You'll report to our Product Account Manager or Product Operations Manager.

Why join us You'll work on a regional platform that connects over 80,000 products across Asia. You'll own real work from your very first week and grow in an entrepreneurial team where initiative gets noticed. We reward that impact with a competitive package linked to your performance.

How You'll Make a Difference

• Set up and maintain products across our systems so content, pricing, availability, inventory and booking conditions are always accurate.
• Run thorough quality checks before every launch so products go live on time and work exactly as expected.
• Spot configuration or data issues early and fix them before they ever reach our partners.
• Work alongside our Product Account Managers to gather what we need from merchants and suppliers, from pricing to operational details.
• Partner with Product, Engineering, Sales, Finance and Customer Support to resolve product issues within agreed SLAs. When something is complex or high impact, you'll raise it with the right people early.
• Track open tasks and follow through so nothing slips past agreed timelines. You'll keep our records, reports and documentation up to date along the way.
• Help test new features and system enhancements. When you notice the same problem coming up again, you'll suggest a better way of working through improved SOPs or automation.

What Makes You a Great Fit

• A Diploma or Bachelor's degree in Business, Tourism, Hospitality, Information Systems, Operations or a related field.
• Up to one year of experience in product operations, account support, ecommerce, travel tech, SaaS or a marketplace setting. Fresh graduates who are organised and analytical are very welcome to apply.
• A sharp eye for detail and confidence working across several systems at once. You pick up new tools and workflows quickly.
• Good working knowledge of Microsoft Excel or Google Sheets along with solid data handling and basic troubleshooting skills.
• Clear written and spoken English. You follow up without being chased and keep everyone in the loop.
• A strong sense of ownership. You stay accurate even when the work gets repetitive and you enjoy a fast paced tech environment with a regional team.
• Experience with booking platforms or marketplace tools is a plus. Vietnamese language skills will help you work closely with local partners.

What We Offer

• A competitive salary package with Performance Bonus and 13th Month Bonus.
• Remote working arrangement.
• Hands on exposure to regional travel technology with real room to grow within our Product team.