Product Operation Executive
1. M t cng vic
V tr ny ng vai tr cu ni gia team cng ngh khch hng, m bo sn phm v dch v c vn hnh trn tru.
A. Quality Control (QC) & Documentation
- Test sn phm phn mm/web, vit test cases theo yu cu.
- Log bug, theo di tin fix trn Jira, nghim thu khi dev x l xong.
- Vit ti liu hng dn s dng v ti liu nghim thu cho tng sn phm.
B. Account Management (AM)
- Tham gia cc nhm chat vi khch hng, h tr v gii p cc vn lin quan n sn phm.
- Tip nhn, phn tch yu cu t khch hng v truyn t li cho team dev.
- Theo st tin v m bo yu cu khch hng c p ng chnh xc.
2. Yu cu cng vic
- C t duy logic, cn thn, ch chi tit (phc v cho QC).
- K nng giao tip tt, bit lng nghe v truyn t (phc v cho AM).
- Ch ng, linh hot, c th x l c
c
- mng cng vic.
- u tin ng vin c kinh nghim mng tester, AM.
3. Quyn li
- Mc lng cnh tranh (up to 15M VN cho ng vin 1.5-2 nm kinh
nghim).
- c ng Bo him x hi, Bo him y t, Bo him tht nghip theo quy nh.
- Qu tng vo cc dp l, Tt, sinh nht.
- Team building, outing v cc hot ng gn kt ni
b.
- Mi trng startup tr trung, nng ng, c hi hc hi a mng, c lm vic remote.
- C hi pht trin ln cc v tr Product Manager / Account Manager ty nh hng.
