Presales Manager

Company Description

SearchInform is a vendor of information security and risk management solutions as well as a Managed Security Service provider. The company supports more than 4,000 clients in 20+ countries with tools and services for comprehensive protection against insider threats: FileAuditor (DCAP-class solution), SearchInform DLP (next-generation data loss prevention system), Risk Monitor (internal threat mitigation platform), SIEM, and IS outsourcing services.

Role Description

SearchInform is looking for a Presales Manager to join its growing team. This role involves acting as a technical expert during the sales process, conducting demos and pilot projects, supporting customers and partners, and participating in the development and improvement of our product suite.

Key Responsibilities

• Participate in the sale of SearchInform software products (DLP, Risk Monitor, FileAuditor, etc.) as a technical expert.
• Deliver tailored product demonstrations, presentations, and proof-of-concept (PoC) engagements to clients and partners, aligning with local business practices and cultural nuance.
• Prepare and configure solutions tailored to the specific needs of customers, including complex configurations and customizations.
• Collaborate with sales, implementation, and support departments.
• Train partners and customers on the use of SearchInform products.
• Assist with implementation efforts by offering consultations, evaluating client requirements, and providing architectural recommendations.
• Engage in the tender process by preparing technical documentation and crafting responses to RFI/RFP submissions.
• Represent the company at industry events, forums, webinars, and seminars.
• Collect feedback from clients and partners and communicate it to the product development team.
• Test new features and prepare case studies and technical documentation.

Qualifications

• Higher education in a technical field (Information Security, IT, Telecommunications).
• At least 2 years of experience in presales, systems integration, or technical support. Experience with information security or DLP solutions would be an advantage.
• General knowledge of information security principles, including DLP, access control, and internal threat mitigation.
• Experience with server OS, Active Directory, SQL, networks, and IT infrastructure design principles.
• Strong communication skills and ability to present to both technical and business audiences.

What We Offer

• Salary up to $1500 + commission.
• Variety of exciting challenges, with ample opportunities for development and training
• Full-time employment
• Initial training for the position
• Standard benefits as per Vietnam Labor Law
• Monday - Friday, 9 am – 6 pm
• Opportunity for career and financial growth
• Friendly and welcoming environment; international working environment