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. A senior role which involves overseeing the production of goods and/or provision of services.
. Making sure the organization is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
. Monitoring and analysing the current system of production or provision to check it's effective, and working out a strategy for improving if necessary.
. Analysing statistics and reading and writing reports
. Planning and controlling change.
. Setting and reviewing budgets and managing cost.
. Overseeing inventory, distribution of goods and facility layout.
. Behaving and acting in an exemplary fashion, embodying the brand mindset and representing hotel management
. Is in charge of the organization and quality of Rooms and F&B services offered to guests
. Is responsible for good financial and qualitative results for the departments
. Helps define and implement hotel strategy
. Helps employees improve their skills and provides support for career development
. Manages the team
University degree in hotel and restaurant management
At least 5 years of experience working at a 5-star hotel in the position of Operations Manager.
Strong finances and business acumen.
Fluent in English
Having worked for Accor Group is an advantage.
Employee benefit offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.
Job ID: 147949673
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