Operations Associate

About Anfin

Join the Anfin Team: Welcome to Anfin! We are a dynamic and innovative company committed to transforming the financial sector and helping individuals and businesses achieve their financial goals. At Anfin, we believe in fostering a culture of excellence, collaboration, and continuous development.

Our Mission: Anfin aims to revolutionize the financial industry by providing accessible, reliable, and personalized financial services. We are committed to simplifying complex financial concepts, helping customers make smart decisions, and securing their financial future.

1. What will you do:

As an Operations Associate, you will be asked to handle various aspects of business operations, including but not limited to.

- Customer service: Work closely with the engineering team and CS team to resolve customers requests in a timely manner.

- Initiative Projects: Work closely with the leadership team on various projects and be the central point of contact for project execution, ensuring the project is delivered promptly and with the best use of resources.

- Reconciliation: Reconciliation, monitor data between Anfin and partners.

- Report: Prepare daily, weekly, and monthly reports.

- Other tasks: Prepare documents, coordinate with other departments to solve issues, track and process deposit/withdrawal transactions,...

2. Background Requirements

- Bachelor's/Master's degree in Finance and Banking, or equivalent professional experience.

- At least 1-2+ years of experience working in any Business Operation position (Customer service, Process Management, Project Management), prefer to have experience in securities companies, banking, or a start-up environment.

- Energetic and willing to learn and challenge yourself.

- Quickly handle arising situations and able to navigate through ambiguity.

- A great team that works with excellent communication and coordination skills.

3. Job Benefits

- Highly competitive compensation packages.

- Annual performance reviews.

- 13th salary bonus.

- Providing work equipment.

- Company events such as International Women's Day, Vietnamese Women's Day, Christmas, Company trips, and year-end parties.

- Bonus for the referral program, birthday, teambuilding,...

- 17 leave days, including 12 annual leave and 5 sick leave.

- Periodic medical examination.

- In addition to Social insurance, providing premium health insurance that pays most medical and healthcare expenses.

- Opportunity to learn about financial literacy from industry experts to build an integrated brokerage offering a variety of asset classes.

- Be mentored by a leadership team who has extensive entrepreneurship experience, successfully founding and exciting Tech companies.

- Working hours: Monday to Friday (from 8:30 am to 5:30 pm).