NEO Agile Scrum Master (2-3 YOE Only)

***Note: We highly appreciate your interest in this position of HCLTECH Vietnam. After reviewing all applications, only qualified candidates will be contacted for the next steps within 15 days from date of submission!

ABOUT HCLTECH VIETNAM COMPANY LIMITED

HCL Vietnam Company Limited belongs to HCLTech which is a global technology company, home to 220,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending Mar 31, 2025, totaled $13.8 billion. Website: https://www.hcltech.com/

Job title: NEO Agile Scrum Master (2-3 YOE Only)

Job location: Ho Chi Minh City, Vietnam

Job summary:

Our customer's Cross-Domain Computing & ADAS (XC-CP) Team is looking for full-time Embedded Security Engineer working at Ho Chi Minh City, Vietnam. The XC-CP Team develops high-quality, state-of-the-art Automotive Head Unit and Home Appliance Linux/Android-based systems.

Together with other locations worldwide, we provide software solutions for navigation, vehicle functions, autonomous driving, camera, and IoT features to the car marker. Our team also contributes to our customer's smart home & IoT solutions through SW delivery to Home Appliance products.

Position overview:

We are seeking a highly motivated and skilled Agile Scrum Master to join our Audio team, which develops core audio components for state-of-the-art Automotive Infotainment systems.

In this role, you will act as a servant leader, coach, and mentor, helping the team build a great product that is highly valued by our customers. Since this project operates within the Scaled Agile Framework (SAFe), you will play a key role in coordinating cross-team dependencies, driving continuous improvement, and facilitating target-oriented collaboration across international borders—including regular communication with our teams in Germany.

What will your day look like:

*** Agile Facilitation & Process Ownership

• Ceremony Management: Organize, schedule, and facilitate crucial Scrum events, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Method Champion: Guide and coach the team in adopting Scrum, SAFe, and Kanban practices effectively, ensuring agile values and principles are deeply embedded in daily operations.
• Metrics and Transparency: Define and utilize agile metrics (e.g., team velocity, burndown/burnup charts) to make progress transparent and drive reliable sprint planning.

*** Servant Leadership & Team Coaching

• Empower & Mentor: Act as a servant leader to foster a self-organizing, autonomous, and high-performing team culture.
• Protect the Team: Shield the team from external disruptions, manage top-down pressure, and establish a high degree of psychological safety.
• Impediment Removal: Proactively identify, track, and facilitate the resolution of technical or process-related roadblocks that hinder team productivity.

*** SAFe Coordination & Dependency Management

• Cross-Team Alignment: Coordinate non-technical dependencies and align with other Scrum teams within the Agile Release Train (ART).
• ART Participation: Active participation in scaled agile ceremonies such as Scrum of Scrums, Product Owner/Scrum Master Syncs, and Program Increment (PI) Planning.

*** Collaboration & Quality

• Product Owner Collaboration: Support the Product Owner in maintaining a refined, wellestimated, and prioritized Product Backlog.
• Quality Assurance Support: Assist the team in maintaining high development and testing quality standards, ensuring adherence to the Definition of Done (DoD).

Job requirements:

*** Must-have requirements:

• From 2 to 3 years of experience only
• Ideal candidate persona: Junior Developers or Business Analysts who have hands-on experience with Agile in their current work and willing to/have plan in becoming Project Manager/Scrum Master in future
• Language & Communication: Excellent verbal and written English skills. Proven capability to moderate, host, and lead meetings confidently with cross-functional partners and international stakeholders, specifically in Germany
• Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.
• Agile Expertise: Strong foundational knowledge of Agile Methodologies, Kanban Principles, and Scaled Agile Framework (SAFe).
• TechnicalDomainKnowledge: A good overall understanding of Software Development and Software Testing lifecycles to better guide the team's technical practices.
• LeadershipStyle: Strong coaching, mentoring, and conflict-resolution skills with a proven track record of operating as an empathetic servant leader.
• AgileCertifications: Certified Scrum Master (CSM/PSM I) or SAFe Scrum Master (SSM) certifications.

*** Nice-to-have requirements:

• Tooling Proficiency: Experience working with agile tracking tools like Jira or IBM Rational Team Concert (RTC).
• Industry Standards: General knowledge of ASPICE (Automotive SPICE) or functional safety standards (ISO 26262). o Infotainment Experience: Prior experience in automotive software development, infotainment systems, or audio technologies.

Benefits:

• Insurance plan based on full salary + 13th month salary
• 100% full salary from the 1st day of working and during WFH
• Medical Benefit (Bao Viet Insurance package) for Employee and Family
• Working in a fast paced, flexible, and multinational working environment. Chance to travel onsite (in 54 countries)
• Internal Training (Technical & Functional). Scope of English Training
• 18 paid leaves per year (including 12 annual leaves + 6 personal leaves)