Menu Operations Coordinator

Position: Full-time remote | 40 hours per week | Staff level

Pay: $7/hour | Reports to Admin Manager

Required schedule: 9 AM to 5 PM Eastern Time, following New York office hours. You must be available consistently throughout this shift.

About the role

We are looking for a highly accurate, organized Menu Operations Coordinator to manage menus across 30 brands, 7 locations, and 3 delivery platforms. You will keep menu details correct while managing many similar listings and their approved differences by brand, location, and platform.

Attention to detail is our most important hiring criterion. You should enjoy careful, repetitive computer work, learn new systems quickly, and complete updates efficiently. Accuracy comes first: every change must be checked before publication and verified on the live menu.

Key responsibilities

Menu accuracy and updates

• Maintain menus across delivery platforms, internal systems, and POS tools. Update item names, descriptions, prices, modifiers, option limits, photos, and availability using approved information.
• Confirm the correct brand, location, and platform before editing. Check each change against the approved source, then verify the customer-facing menu before marking the task complete.
• Audit menus regularly for wrong prices, missing or duplicate items, incorrect options, and availability errors. Resolve discrepancies while preserving approved differences between menus.

Organization and follow through

• Maintain a clear tracker of requests, affected menus, deadlines, approvals, and completion status. Keep source files and change records organized so no location or platform is missed.
• Use checklists to manage multiple updates at once. Ask focused questions when information is missing or conflicting, and communicate blockers before they delay completion.
• Flag errors promptly, correct them, and update the checking process to prevent recurrence. Improve repetitive workflows while retaining accuracy checks.

Launches and marketplace support

• Set up menus for new brands and locations, track launch progress, and complete menu checks before go-live.
• Troubleshoot menu issues with internal teams and platform support. Support approved ads, promotions, reporting, and related administration as secondary responsibilities.

Required skills and working habits

• Exceptional attention to detail. You notice small differences in prices, spelling, modifiers, and settings; compare information carefully; and consistently check your own work.
• Strong organization. You can track many similar menus without mixing up brands, locations, platforms, or versions, and maintain clear records of what is complete and what remains.
• Fast, confident computer work. You navigate multiple browser tabs and dashboards efficiently, enter data accurately, and use keyboard shortcuts and file management tools comfortably.
• Practical spreadsheet skills. You can use Google Sheets or Excel to sort, filter, find information, compare entries, and maintain a reliable update tracker.
• Fast learning. You can learn a new platform from instructions, demonstrations, and practice; take useful notes; and apply what you learn with increasing independence.
• Consistent focus and ownership. You stay accurate during repetitive work, meet deadlines, follow instructions closely, and take responsibility for checking the final result.
• Good English reading and writing for menu updates, internal communication, documentation, and platform support, plus consistent availability for the required schedule.

Preferred experience

One to three years in menu management, operations, e-commerce support, data entry, or a similar coordination role is preferred. Experience with Uber Eats, DoorDash, POS systems, menu uploads, catalog management, or operations across multiple locations is helpful. Familiarity with marketplace promotions or productivity tools is a plus.

We place the greatest weight on demonstrated accuracy, organization, computer efficiency, and ability to learn. Candidates with these strengths are encouraged to apply even without direct menu management experience.

Practical skills assessment

Be prepared to complete a short exercise using sample menus and an update tracker. You may be asked to identify discrepancies, apply requested changes, explain how you verify your work, and flag unclear instructions. We will assess accuracy first, followed by organization and computer efficiency.

Benefits

• Fully remote work environment and a year-end bonus.
• Annual salary review with a potential 5% to 10% increase based on performance.

About Orbital Kitchens

Orbital Kitchens is a multi-brand, delivery-first food business headquartered in New York City. We use data, systems, and operational discipline to deliver high-quality meals at speed. This role supports that work by keeping menus accurate so customers can order the right items at the right prices.

Website: www.orbitalkitchens.com