MarCom Manager

Capella Hanoi, the award-winning ultra-luxury hotel located in the heart of Vietnams capital, is seeking a passionate and experienced Marcom Manager who is responsible for the Marketing Communications strategy planning and execution for the entire hotel.

Responsibilities

Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.

Proactively foster the relationship with internal and external stakeholders, including E-commerce, Graphic, Digital, All Response Media and PR.

Optimize tags across multiple distribution outlets. Linking content to ongoing local, national and global events; both within the bars industry but also all lifestyle related occurrences.

Participate in online conversations to build brand visibility, customer satisfaction and marketing/ ecommerce support.

Research social media opportunities for all market segments: business transient, leisure, group catering and food and beverage.

Qualifications

Bachelors /Masters degree in Sales and Marketing or equivalent is preferred

Experiences in similar role and capacity of luxury hotels/ resorts

Prior experiences in Public Relations Management is of advantage

Excellent command of written and spoken