Job Description

The Critical Tasks You Will Perform

Plan and execute on-ground projects supporting map feature launches, user awareness, and product experience improvements.
Coordinate schedules, logistics, materials, vendors, partners, and stakeholders to ensure projects are delivered on time.
Support the creation of communication materials, including social media posts, posters, presentations, and short videos using Canva or similar tools.
Collect and analyse feedback from users, drivers, field teams, and stakeholders, and translate insights into actionable improvement recommendations.
Perform map operations tasks such as manual reviews, data validation, issue investigation, and feedback resolution.
Monitor project data, progress, risks, and outcomes, and prepare project updates and post-activity reports.
Collaborate with internal teams and external partners to resolve issues and ensure quality execution.
Comply with Grab's policies on confidentiality, data protection, safety, and operations.

What Essential Skills You Will Need

Degree in Business, Marketing, Communications, Computer Science, Information Technology, Geography, or a related field.
Experience in project coordination, field operations, campaign execution, community engagement, or similar operational roles.
Strong organisational skills and the ability to manage multiple priorities.
Good analytical, logical, and problem-solving skills.
Comfortable working with data, spreadsheets, reports, and operational tools.
Basic knowledge of Canva or similar design tools.
Basic ability to edit short videos for social or internal communication purposes.
Strong verbal and written communication skills in English.
Ability to work independently, learn quickly, and execute tasks with limited supervision.
Willingness to travel locally and work on-site when required. Strong attention to detail and a hands-on approach to problem solving.

Good to Have

Experience in marketing activation, social media, content creation, or user engagement.
Experience organising events, focus groups, surveys, or community activities.
Knowledge of mapping concepts, geospatial data, OpenStreetMap, or location-based products.
Experience working with vendors, agencies, or external partners.
Familiarity with video-editing tools such as CapCut, Adobe Premiere Rush, or similar software.
Experience working in a technology, mobility, logistics, or fast-paced operations environment.

LOCATION: Office Building A, Lot Vb.27b-28-29, Street No. 19, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, HCMC

WORKING HOURS: Mon–Fri 9:00 AM–6:00 PM

BENEFITS:

Salary: 14,705,000 Gross.
2 tháng thử việc, 100% lương.
Tham gia BHXH, BHYT, BHTN ngay tháng làm việc đầu tiên.
Được tham gia BH tai nạn 24/7.
Không có lương tháng 13.
Môi trường làm việc chuyên nghiệp, quy trình rõ ràng và ổn định
Hợp đồng lao động có thời hạn, lộ trình gồm 4 hợp đồng thông qua 2 đơn vị đối tác