Job Description

Job Purpose

Manage, maintain, and develop strategic partnerships with key accounts across the authorized health supplement wholesale distribution channel, including national pharmacy chains (exclude Long Chau, Pharmacity, An Khang etc..) , regional pharmacy chains, regional distributors, and large dealer networks. The role is responsible for achieving sales targets, market share growth, and product distribution objectives in line with the company's business strategy.

Key Responsibilities

1. Strategic Account Management & Business Development for Solgar – Southern Region

Own and deliver assigned sales KPIs and accounts receivable targets for designated key accounts.
Negotiate and execute commercial agreements, including discount structures, promotional programs, and annual/quarterly Joint Business Plans (JBPs) with partners.
Monitor and analyze sell-in, sell-out, and inventory data to identify opportunities and implement solutions that optimize stock movement and business performance.
Collaborate closely with Marketing and Trade Marketing teams to develop and execute tailored promotional programs for major account systems.

2. Customer Relationship Management

Serve as the primary point of contact for key customers, handling and resolving issues related to products, services, logistics, and invoicing.
Build and maintain strong, long-term relationships with key stakeholders, including management teams and procurement/buying departments.
Conduct regular Business Review meetings with customers to evaluate performance and strengthen strategic partnerships.

3. Market Intelligence & New Product Development

Monitor market dynamics, consumer trends within the health supplement industry, and competitor activities across key account channels.
Identify, evaluate, and expand relationships with potential strategic customers, including newly established chains and rapidly growing retail networks.
Drive successful and timely New Product Introductions (NPI) into customer systems.

Qualifications & Requirements

1. Education & Experience

Bachelor's degree or above in Business Administration, Economics, Commerce, Pharmacist
Minimum 1–2 years of experience in a Key Account Manager (KAM) or Sales Supervisor role within the Pharmaceutical or Health Supplement industry.
Previous experience with premium imported health supplement brands is highly preferred.

2. Knowledge & Skills

Strong negotiation and commercial management skills.
Solid analytical mindset with the ability to interpret sales data, forecast revenue, and manage basic account-level P&L performance.
Excellent communication, stakeholder management, and networking capabilities.
Knowledge of the health supplement market and familiarity with product registration, labeling regulations, and compliance requirements is a strong advantage.

3.Competencies & Attributes

Results-driven with the ability to perform in a high-target sales environment.
Proactive, commercially minded, and quick to identify business opportunities.
High level of integrity, accountability, and confidentiality in handling business information.

4.Compensation & Benefits

Competitive base salary aligned with experience and capabilities, plus sales commission incentives.
Full Social Insurance, Health Insurance, and statutory benefits in accordance with Vietnamese Labor Law.
Clear career progression opportunities.
Dynamic and collaborative working environment with reputable, high-quality authentic products that are well-positioned in the market.

Working Location

75 Nguyen Quy Duc Street, Binh Trung Ward, Ho Chi Minh City, Vietnam

Working Hours

Monday – Friday: 8:30 AM – 5:30 PM (Office-based)

Saturday: 8:30 AM – 12:00 PM (Remote)