Key Account Associate

ABOUT THE JOB

ofi (olam food ingredients), a new operating group from Olam Group, offers sustainable, natural food products and ingredients, including cocoa, coffee, dairy, nuts, and spices. Operating in Vietnam since 1997, ofi has built a strong presence with its head office in Ho Chi Minh City, along with regional offices and seven major factories across various provinces. As the largest exporter of cashews, pepper, and instant coffee, and among the top exporters of green coffee, ofi Vietnam works closely with a vast network of farmers. With over 4,500 employees, the company is committed to performance, diversity, and talent development. Its Choices for Change strategy targets long-term impact by 2030, focusing on prosperous farmers, thriving communities, climate action, and sustainability.

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Business Unit: Spices Private Label

Location: Phuoc Tan, Dong Nai

KEY RESPONSIBILITIES:

Summary: Support daily commercial and operational activities for key accounts, ensuring accurate data tracking, smooth coordination, and timely reporting.

• Track and consolidate sales data, shipment status, stock levels, and account performance.
• Support in forecast preparation and data accuracy checks.
• Assist in coordination with cross‑functional teams (planning, procurement, production, logistics, QA, finance, warehouse, etc.) to follow up on tasks and ensure timely execution.
• Conduct market research and compile competitive and market insights.
• Perform data analysis.
• Assist with operational tasks, documentation, and follow-up items.
• Support administrative tasks related to key account management.

QUALIFICATION:

• Bachelor's degree in Economics, Business Administration, International Business, or a related field.
• Minimum 2-4 years of work experience in sales support, commercial operations, supply chain coordination, or similar roles.
• Strong English communication skills (written and verbal).
• Hard-working, disciplined, and highly organized.
• Strong ability to adapt, learn quickly, and manage multiple tasks.
• Good analytical skills; proficiency in Excel or data tools is an advantage.
• Detail-oriented with a proactive working style.

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.