Job Description

RESPONSIBILITIES

1. Contract Management

Prepare, review, issue and manage domestic and export sales contracts and related documents.
Monitor contract execution, commercial terms and compliance; reconcile contractual documents with actual transactions.
Handle amendments, documentation issues and arising matters; recommend improvements to contract management.

2. Supply, Inventory & Business Plan Management

Monitor inventory, procurement progress and delivery plans to ensure sufficient supply for contracted orders.
Reconcile inventory, delivered volumes and business performance against agreed plans.
Adjust business plans and propose solutions to optimize supply and improve business efficiency.

3. Payment, Receivables & Cash Flow Management

Coordinate payment procedures and prepare payment plans for suppliers and collection plans for customers.
Monitor receivables, payables and contract settlement; reconcile with customers, suppliers, banks and Finance & Accounting.
Follow up payment status and coordinate with banks and relevant parties on international payment issues.
Handle overdue payments and cash flow issues; propose solutions to control receivables and optimize cash flow.

4. Customer Service & Business Support

Monitor customer feedback and satisfaction; receive and coordinate the resolution of customer requests, complaints and arising issues.
Propose solutions to improve service quality and maintain and develop customer relationships.

5. Data, Documentation & Reporting

Input, update and manage business data and contract-related documents in the system in accordance with company requirements.
Check and reconcile system data with actual documents and relevant reports; correct discrepancies.
Prepare periodic and ad-hoc reports and recommend improvements to data, document and reporting management.

REQUIREMENTS

Bachelor's degree in International Business, International Economics, Import-Export, Logistics, Business Administration or related fields.
At least 1 year of relevant experience in import-export or a similar position.
Good command of English (4 skills); Chinese is an advantage.
Good knowledge of international trade, import-export, international payment, contract and receivables management.
Proficient in Microsoft Office (Excel, Word, Outlook); experience with business management software is a plus.
Logical thinking, attention to detail, accuracy, proactivity and flexibility; strong service mindset and ability to work under pressure.