IT Staff cum Communications Support

Company Description FDI manufacturing company.

Role Description

1. IT Operations & System Administration

• Manage and maintain the company's IT infrastructure, including network systems, hardware, servers, CCTV, email, and internal software.
• Install, maintain, troubleshoot, and repair IT equipment such as PCs, printers, attendance systems, CCTV cameras, and other devices.
• Monitor system performance and ensure stable and continuous IT operations.
• Develop backup and contingency plans for IT systems and equipment.
• Manage and support production-related systems such as SAP, MES, WMS, and ERP.
• Coordinate with external IT service providers and vendors to ensure timely maintenance and problem resolution.
• Provide technical support to internal users and troubleshoot hardware, software, network, and system-related issues.
• Perform other IT-related tasks as assigned.

2. Internal Communications Support

• Manage and update content on the company's internal communication channels.
• Support the HR & Administration team in creating posters, banners, announcements, and visual materials for internal activities.
• Take photos and videos and edit visual/video content for company events and internal activities.
• Support the preparation and posting of internal communication materials.
• Coordinate with the HR team to produce communication materials related to recruitment, training, company events, corporate culture, employee benefits, and other internal activities.
• Support the organization and communication of internal programs such as Team Building, workshops, sports activities, celebrations, Mid-Autumn Festival, Tet, and employee engagement activities.

Qualifications

• Bachelor's or College degree in Information Technology, Computer Science, or a related field.
• 1–2 years of experience in IT system administration or Helpdesk in a manufacturing environment
• Knowledge of and hands-on experience with some of the following:SAP / MES / ERP / WMS, CCNA / CCNP, Windows Server, SQL, IT security, Backup & Restore, Network infrastructure, CCTV systems
• Basic skills in photography, videography, graphic design, and video editing.
• Good command of English for communication and reporting