IT Executive

Position Overview

The IT Executive is responsible for supporting IT Group Manager in administering and managing all servers including Windows, application and database servers to ensure business applications are running and able to service securely and effectively.

Locations: 16-18 Hai Ba Trung, Saigon Ward, HCMC

Responsibilities:

Perform regular maintenance on IT system to ensure the daily business activities run smoothly

Support IT Group Manager to find solutions to improve system performance, security

Support IT Group Manager to make a disaster recovery plan and implement network security

Support all users when they have trouble about using applications

Support users about using office equipment like printers

Support (fix, guideline) users about system, mail, internet issues, hardware,

Create local user account and setup a new computer for a new staff

Setup presentations for users and managers when they require

Upgrade and reinstall a computer for senior staffs

Work closely with users, and provide support per request from various users. Investigate and troubleshoot issues

Work closely with IT HO/CTO, implementing policies and procedures locally

Proficiency in Google Workspace, develop best practices documentation, implement administrative best practices, trainings document common IT issues, and serve as the primary contact for Workspace support.

Qualifications:

Bachelors Degree in IT, Computer Science or related field

At least 01 year working experience in the same position

A highly analytical problem-solver with a strong work ethic and a commitment to continuous learning

Proactive, organized, resourceful and detail-oriented

Good command of both written and spoken English

MCSA, CCNA is an advantage

Knowledge of the Google environment is a plus

Interest and/or experience in the travel industry

Understanding of sustainability and responsible tourism is a plus.

Skills:

Work independently, under pressure, with time constraint and with minimum supervision

Fast learner and self-taught

Motivated, hardworking and able to learn new technologies quickly

A team player with a positive and dynamic personality

Be able to suggest improved ways of working to positively impact peoples life and the environment

Benefits:

Work in a friendly working environment and good team building activities

18 days of annual leave and can be carried to the next year

Parking fee support

Health insurance and accident insurance

Other benefits according to the festive seasons will be shared at the interview

Flexible working style, can work from home or at the office

Participate in all online training programs of the whole EXO Group

Priority pricing policies for familys trips

13th month salary up to the business performance of each year.

How to apply:

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you.

Interested candidates are invited to send your CVs with a covering letter in English to HR department at [Confidential Information]