IT Business Analyst | Banking

Position: Business Analyst

Level: Senior

Domain: Fintech

Type: Full-time

Location: HCMC

Working hours: 08:30 AM - 05:30 PM from Mon to Fri

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JOB RESPONSIBILITIES

• Gather, analyze, and clarify business requirements from clients, business users, and key stakeholders.
• Create and maintain business analysis artifacts, including BRD, FRD, User Stories, Use Cases, and Acceptance Criteria.
• Analyze, model, and optimize business processes to support business objectives and operational efficiency.
• Translate business requirements into clear and actionable functional specifications for development teams.
• Conduct Gap Analysis and Impact Analysis and recommend suitable solutions to address business needs.
• Collaborate closely with clients, stakeholders, and project teams throughout the project lifecycle.
• Support User Acceptance Testing (UAT), solution validation, and deployment activities.
• Manage requirement changes and ensure alignment between business needs and delivered solutions.

REQUIREMENTS

• Minimum 5 years of experience as a Business Analyst.
• Strong experience in Requirement Gathering, Requirement Analysis, and Documentation.
• Hands-on experience creating BRD, FRD, User Stories, Use Cases, and Acceptance Criteria.
• Proven experience in business process analysis, stakeholder management, and UAT support.
• Ability to work directly with clients and stakeholders to identify, analyze, and define business requirements.
• Strong analytical thinking, problem-solving, communication, and interpersonal skills.
• Business-level English proficiency (B2+ or above), with the ability to communicate effectively and produce professional documentation in English.
• Candidates with experience in Financial Services, Banking, Fintech, or related domains are highly preferred.

PREFERRED QUALIFICATIONS

• Knowledge of financial services processes such as lending, payments, risk management, or other financial products is an advantage.
• Experience working with SQL, APIs, BPMN, or UML.
• Familiarity with Agile/Scrum delivery methodologies.
• Professional certifications such as CBAP, CCBA, or PMI-PBA are a plus.

BENEFITS

• Competitive salary.
• 13th-month salary calculated based on actual working time at INNOTECH.
• Annual health check-up
• Holiday celebrations (Tet, Women's Day, Mid-Autumn, etc.)
• Quarterly/project kickoff team-building budget.
• Laptop and monitor provided for work.
• Performance bonus plan.
• Annual company trips / Sport activities / Year-end party.
• Learning and certification support.