International Ecommerce Specialist

INTERNATIONAL E-COMMERCE SPECIALIST (FULL-TIME)

CHAUTFIFTH CO., LTD

ABOUT THE ROLE
Own the end-to-end performance of CHAUTFIFTH's online sales platforms across international markets, primarily Singapore, Malaysia and other Southeast Asian markets. This is a hands-on commercial role covering platform operations, international campaign execution, livestream management, dealer/distributor coordination and performance reporting. The role suits someone who is commercially driven, fluent in English and comfortable managing multiple markets independently.

WORKING INFORMATION
Working hours: 09:00-18:00, Monday to Friday
Location: Tan Binh District, Ho Chi Minh City (on-site)
Reports to: Ecommerce Lead / International Business Lead

KEY RESPONSIBILITIES

Platform operations and listing management
- Set up, optimise and maintain product listings on Shopee SG/MY, TikTok Shop SG/MY and Shopify (global).
- Ensure listing accuracy, visual consistency and SEO-aligned content tailored to each market and language.
- Coordinate market-specific thumbnails, banners and A+ content with Graphic Design and Content teams.
- Monitor account health, platform ratings and seller-account compliance.

Promotions and campaign execution
- Plan and execute flash sales, vouchers, bundles and mega-campaign registrations (9.9, 11.11, year-end and local holidays).
- Coordinate campaign participation, creative assets and internal timelines.
- Adapt promotional mechanics to local market behaviour and buying patterns.
- Monitor performance in real time and adjust campaign levers to meet targets.

International livestream management
- Plan and manage TikTok Shop and Shopee Live sessions for international markets.
- Brief in-house hosts and external KOCs/creators; ensure sessions are market-appropriate and delivered in English.
- Coordinate assets, product selection and scripts; collaborate with Marketing on product hooks and content angles.
- Track GMV, orders, peak viewers and conversion rate, then improve formats, product mix and host briefs.

Dealer and distributor management
- Identify, onboard and manage authorised dealers and distributors in target markets.
- Coordinate in English on pricing, product availability, order fulfilment and brand guidelines.
- Support partner campaigns, stock planning and sell-through reviews; monitor performance and take corrective action.
- Support dealer agreements, pricing structures and operating procedures for international distribution.

Performance, inventory and customer experience
- Own dashboards for GMV, orders, conversion rate, CTR, CPA, ROAS and return rate by platform, market and SKU.
- Review performance, competitor pricing and marketplace changes; propose data-backed improvements.
- Coordinate stock, replenishment and fulfilment timelines with Warehouse; resolve SLA issues and platform disputes.
- Keep seller-account data accurate and work with Customer Service on reviews, ratings and buyer inquiries.

REQUIREMENTS
- At least 2 years experience in marketplace and/or D2C e-commerce operations; international market experience is strongly preferred.
- Hands-on familiarity with Shopee Seller Center, TikTok Shop and Shopify or similar platforms; international seller-account experience is an advantage.
- Fluent written and spoken English is required for international communications, partner coordination and reporting.
- Strong analytical skills and the ability to interpret platform data and act independently.
- Understanding of international marketplace SEO and listing optimisation.
- Experience with international dealers, distributors or B2B partners is a plus.
- Experience planning or managing international livestreams is a significant advantage.
- Basic design literacy; able to brief creative teams clearly or make light asset edits.
- Detail-oriented, proactive and commercially driven; able to manage several platforms and markets accurately.
- Fashion or lifestyle brand experience is a plus.

SALARY AND BENEFITS
- Gross monthly salary: negotiable based on qualifications and experience.
- 13th-month salary bonus.
- Annual performance bonus based on individual and company results.
- Statutory social, health and unemployment insurance in accordance with Vietnamese law.

HOW TO APPLY
Please send your CV and portfolio to [Confidential Information].

WHY CHAUTFIFTH
CHAUTFIFTH is a fashion brand delivering a complete customer experience, from product design to bold brand storytelling through creative campaigns. Creativity and dedication are at our core. We seek team members who are honest, detail-oriented, ambitious and eager to grow with the brand.