At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17,000 employees shaped the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
We are looking for Internal Sales Engineer position to join our Endress+Hauser International (E+H INT) Asia Pacific in Taipei, Taiwan.
What is the role about
- Internal Sales Support for local organization, sales channel partner and customers
- Review request for quotations and prepare best fit technical and commercial proposal
- Maintain all activities in Salesforce.com (SFDC) platform
- Take ownership of complaints and other issues affecting customer satisfaction
Which tasks will you perform
- Creation of new customer accounts in SFDC/ SAP
- Transformation of inquiries into quotes including clarification of the technical and commercial and export conditions
- Creation of quotes in accordance with E+H INT regulations (exceptional price arrangements) and active follow-up of quotes
- Clarification of unclear orders against quotes (purchase conditions, terms and conditions and commissions according to E+H INT regulations)
- Order and quote related negotiations (price, delivery time, modified products (TSP), certificates and so on) with Production Centers (PCs), suppliers and customers
- Handover of technical and commercial orders via SAP, not including Automated Order Handling, to the Shipment Export Coordinator
- Enter and maintain purchase orders in SAP
- Proactive 'partner'/supporter of local organizations/ Business Development Manager/ External Sales Engineer/ Shipment Export Coordinator/ customers for all technical and commercial issues
- Proactive 'partner'/supporter of local organizations/ Business Development Manager/ Shipment Export Coordinator in negotiations with customers
- Organization and execution support of inspections, certifications and customer seminars
- Active support in instrument project acquisition
- Support of Business Development Manager/ External Sales Engineer in general country specific business plans, performance evaluations, analysis and customer care (customers and partners)
- Active in project acquisition.
- Coordination of national and international projects
- Other tasks upon reasonable request by Company from time to time
What do we expect from you
- Bachelor Degree of Engineering
- An engineering background (or industry-based equivalent) in automation
- 4+ years of working experience
- Strong technical instrumentation and application knowledge
- Experience in dealing with EPCs or local system integration (SI) customers is a plus
- A solid understanding and practical experience of government tender procedures and import/export regulations are a must
- Internal sales know-how
- Basic commercial knowledge
- Able to work and think independently
- Enthusiasm
- Internal & external communication skills
- Pro-active mindset
- Strong customer orientation
- Being a self-starter who can take care of challenging tasks and run with it
- Negotiation skills
- Intercultural understanding
- Flexibility
- Proficiency in English and Mandarin
What can you expect from us
- The security of working for an international family-owned company
- Wide range of training opportunities
- Performance-based remuneration
- Working in a dynamic young talent Team with diverse cultures
- Opportunities to travel and explore multi-national culture
How do you apply
- To apply we kindly ask you to upload your documents on our career page
- For further information, you can contact us at: [Confidential Information] and [HIDDEN TEXT] by 15th September 2025.
