Human Resources Team Lead

A. JOB DESCRIPTION

1. LEARNING & DEVELOPMENT

• Develop and implement practical Learning & Development (L&D) programs aligned with business and people development needs.
• Conduct Training Needs Analysis (TNA) to identify capability gaps and development priorities.
• Develop annual and role-based training plans and coordinate their implementation.
• Support the development of competency frameworks, career paths, and individual development plans for key roles.
• Develop and coordinate onboarding, professional skills, and leadership development programs.
• Track and evaluate training effectiveness and continuously improve L&D initiatives.
• Support managers in identifying employee development needs and building development plans.
• Promote a culture of continuous learning, ownership, and personal development.

2. PERFORMANCE MANAGEMENT — KPI & OKR

• Support the development and improvement of the Company's KPI, OKR, and performance management framework.
• Work with department heads and managers to develop and cascade KPIs and OKRs for teams and individuals.
• Develop performance evaluation guidelines, templates, and processes.
• Coordinate periodic performance review cycles and support managers throughout the process.
• Analyze performance results and identify areas for improvement and employee development.
• Connect performance management with L&D, career development, talent development, and rewards.

3. HR POLICIES, PROCESSES & SYSTEMS

• Develop and continuously improve HR policies, procedures, regulations, and processes.
• Standardize HR processes to improve consistency and employee experience.
• Develop and maintain HR frameworks related to job descriptions, organizational structure, competency, career development, and employee lifecycle.
• Support the development and improvement of compensation & benefits policies.
• Coordinate with relevant teams on C&B, payroll, social insurance, and labor compliance.
• Identify gaps in existing HR processes and propose practical improvements.

4. TALENT ACQUISITION & EMPLOYER BRANDING

• Support recruitment activities and processes according to the Company's hiring needs.
• Develop and improve candidate assessment criteria and interview processes.
• Work with Hiring Managers to recruit suitable candidates and ensure a positive candidate experience.
• Contribute to Employer Branding initiatives through company culture, employee stories, internal activities, and recruitment content.

5. CORPORATE CULTURE & EMPLOYEE EXPERIENCE

• Support initiatives to strengthen the Company's culture, values, and ways of working.
• Develop employee engagement and internal communication activities.
• Contribute to creating an open, collaborative, proactive, performance-oriented, and learning-focused workplace.
• Collect employee feedback and identify opportunities to improve employee experience.

6. HR PROJECTS & ORGANIZATIONAL DEVELOPMENT

• Work with managers and the Leadership Team on selected HR and organizational development projects.
• Identify people-related issues and propose practical solutions.
• Support the implementation of HR initiatives that improve organizational effectiveness and employee development.
• Stay updated on modern HR, L&D, performance management, and people development practices and recommend relevant approaches for the Company.

B. REQUIREMENTS

• Bachelor's degree in HR, Labor Relations, Business Administration, or a related field.
• 3+ years of HR experience, preferably at Senior HR, Specialist, or Team Lead level.
• Strong English communication skills and experience in international or multicultural environments.
• Hands-on experience in L&D, People Development, TNA, competency development, and career paths.
• Experience developing HR policies, processes, and systems.
• Knowledge of KPI, OKR, and performance management.
• Strong analytical, communication, stakeholder management, and execution skills.
• Proactive, independent, and business-oriented mindset, with the ability to connect people development to business performance.

WHAT WE ARE LOOKING FOR

We are looking for someone who is hands-on, curious, and genuinely passionate about developing people — someone who can help us build better HR systems while staying close to employees and the business.

The ideal candidate:

• Is genuinely passionate about L&D and People Development.
• Has hands-on experience in building or improving HR systems, rather than only operating existing processes.
• Understands how KPI, OKR, performance management, and L&D can work together to support employee and organizational growth.
• Can move between framework design and execution — from creating a process or policy to making it work in practice.
• Is comfortable working with managers, listening to different perspectives, and proposing practical solutions.
• Has a strong learning mindset, ownership, and willingness to build and grow together with the organization.

C. BENEFITS

• Compensation: Negotiable based on experience and capability (Up to 25m)
• 2-month probation, with the possibility of a shorter probation period depending on performance.
• 13th-month salary, bonuses and benefits for public holidays, Tet, and birthdays.
• Annual health check-up.
• Annual teambuilding activities and Happy Time twice a month.
• A young, dynamic environment that values learning, ownership, and development.
• Opportunity to work directly with the Leadership Team and play a strategic role in building VHBG's HR system and supporting its Global Expansion.