HUMAN RESOURCES DIVISION LEADER

Role & Responsibilities:

Support smooth HR operations at store level, covering Recruitment, HR Management & Reporting, Employee Relations, Performance Management, and HR Compliance.

1. Recruitment (40%)

• Manage end-to-end recruitment to ensure vacancies are filled with suitable candidates within the required timeline.
• Participate in interviews, reference checks and maintain the candidate database for current and future hiring needs.
• Advise hiring managers and continuously improve recruitment processes and cost efficiency.
• Organize and participate in job fairs, employer branding and university/college recruitment activities.
• Coordinate Management Trainee and other talent acquisition programs.
• Conduct exit interviews and analyze resignation trends.

2. HR Management & Reporting (20%)

• Supervise daily HR operations and support team productivity and development.
• Manage employee data and HR transactions on SAP, including hiring, transfer, cessation, leave and shift-related information.
• Prepare and monitor key HR reports, including headcount, turnover and weekly employee reports.
• Support Store Manager in manpower planning and workforce productivity.

3. Employee Relations & Performance (20%)

• Support employee relations, disciplinary processes and performance management activities.
• Coordinate goal setting, mid-year and year-end performance reviews.
• Support employee engagement surveys and follow up on action plans.
• Coordinate with the Trade Union and relevant departments to organize employee engagement and recognition activities.

4. Rules & Regulations (10%)

• Ensure compliance with company policies, procedures, rules and regulations.
• Guide and advise employees and Line Managers on HR-related matters.
• Keep updated on relevant Vietnamese labor laws and HR regulations.

5. Other Duties (10%)

• Support other departments when necessary and propose solutions for HR/store operational issues.
• Perform other duties assigned by the Deputy HR Manager/HR Manager.

Job Requirements:

- University/ College degree

- Be able to work 6 days/week & on Public holidays.

- Minimum 04 years of related experience in HR, 2-3 years of talent acquisition and direct recruiting experience.

- 01 year at supervisor role is a plus.

- Good knowledge of HR related regulations and laws of Vietnam.

- Computer literate (Word, Excel, Power point).

- Good communication and problem solving skill and leader skill

- Strong verbal and creative written communication skills

- Self-disciplined with ability to work independently.

- Good command of English (verbal and written) is a plus.

- Customer focused.

- Have ability to relocate to other Stores as per Company's assignment is a plus.