Hostess

. Support the food and beverage service team by keeping control of the flow of business into the outlet distribute the guests evenly to each station to avoid overloading at one particular station assisting with preparation and delivery of service.

.Adhere to local regulations concerning FSMS / HACCP, health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Essential Duties and Responsibilities - (Key Activities of the role)

.Attends to telephone calls and takes table reservations for each meal period.

.Maintains reservation book and all information pertaining to room occupancy and daily events.

.Maintain menu & wine list condition, change menu poster according to meal time

.In charge of flower requisitions for the restaurant maintains the freshness of floral arrangements on the dining tables and buffet counters.

.In charge of mail and newspaper, pick up for the restaurant & report to logbook

.Performs light secretarial duties i.e. typing and filing of documents Updates memos at the staff notice board.

.Assist with receiving and storage of goods

.Clean and maintain equipment and premises

.Maintain hygienic standards and procedures

.Assist with the preparation of functions and service

.Assist with the preparation of an outlet for service including:

oCleaning of equipment

oSorting of stores equipment

oCleaning and maintaining glassware for service

oCleaning and maintain flatware for service

oCleaning and maintain china for service

oPreparing waiter stations

oPreparing buffet service

oPreparing service equipment and materials

oAssisting with table preparation

.Establishes and maintains effective employee working relationships

.Attends and participates in daily briefings and other meetings as scheduled

.Attends and participates in training sessions as scheduled

.Actively informs guests of product options and offering

.Takes a diligent and pro-active approach to guest care and service at all times.

.Is personally available to assist any area of the hotel as required if available to do so

Occupational Health and Safety:

.Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are Demonstrate awareness and understanding of OH&S policies and procedures

.Work in conjunction and cooperate with management in the implementation of OH&S related initiatives

.Avoid the promotion of or participation in any acts that may result in injury to themselves or colleagues.

.Actively report workplace hazards, injuries and accidents arising from workplace activities, providing recommendations for corrective actions to prevent or minimize the chance of recurrence.

.Where Personal Protective Equipment (PPE) is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed or as required in OH&S procedures.

.Use, taking reasonable care, safety, emergency equipment , plant materials tools and substances provided in the workplace as directed or as required in OH&S procedures

Required Skills -

.Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

.Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

.Able to read and write in English

Qualifications -

.High School or Vocational Diploma in Hotel Management, Food & Beverage, or related field.

Experience -

.1 years related experience or an equivalent combination of education and experience.

.Employee benefit offering discounted rates in Accor Hotels worldwide.

.Develop your talent through learning programs by Academy Accor.

.Opportunity to grow within your property and across the world!

.Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.