About The Team
NSS Program Team (Non Shopee) is in charge of driving SPX logistics service adoption beyond Shopee orders targeting social sellers and individual senders. The team designs and executes data-driven programs relating to customer acquisition, conversion, and retention, while managing performance tracking, budget allocation, and cost efficiency to achieve business targets.
Combining strategic foresight with hands-on execution, NSS Program Team plays a pivotal role in scaling and commercializing SPX services.
Job Description
- Play key role in solving diverse business topics including but not limited to:
- Driving growth strategies for seller acquisition, conversion, retention, and churn reactivation.
- Developing innovative operational and commercial solutions to unlock demand across customer segments.
- Leading P1 projects on pricing revamp, Seller Share of Wallet (SoW) growth, and sales channel efficiency.
- Coordinating feature enhancements to address seller pain points and improve user experience.
- Optimizing marketing spend to maximize budget efficiency & ADO growth.
- Coordinate with BI/Research to conduct data analysis, cohort studies, and external research to support strategy formulation.
- Align with Management and cross-functional teams on priorities, ensuring timely, high-impact execution.
- Take ownership of outcomes, guide supporting members, and track performance of strategic initiatives.
Requirements
- 3+ years of working experience of relevant experience or in Tech/ Consulting/ Corporate Strategy
- Strong analytical thinking and data analysis skills
- Strong project/ time/ stakeholder management
- Excellent communication and collaboration skills.
- Ability to lead a small but high performing team.
- Previous E-commerce knowledge is preferable
- Experience with SQL, Tableau or other data analysis tools
- A keen sense of exploring new things
