F&B Outlet Manager - Hyatt Regency Nha Trang

Organization- Hyatt Regency Nha Trang

Summary

• Oversees Food and Beverage operations in the outlet to ensure alignment with corporate strategy and hotel action plans.
• Maintains updated departmental manuals and conducts regular team briefings.
• Ensures both guest-facing and internal service meet brand standards, handling complaints promptly and professionally.
• Actively monitors service quality during peak periods and fosters strong guest and team relationships.
  
  

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years of work experience in a similar managerial role at an international branded hotel.

Fluency in spoken and written English required.

Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft Office.