Expert, Talent Management & Learning Development (Location Ha Noi))

Job Purpose

The Expert, Talent Management & Development is responsible for maximizing values of Talent and uplift Bank performance by building a future-ready, high-performing, and highly engaged workforce that enables the bank's strategic ambitions.

This role manage tactical activation of EVP strategies and oversee the design and delivery of development programs for identified talent segments. Coordinate assessment tools and learning roadmaps, and ensure smooth implementation of succession planning and employee mobility processes

Key Accountabilities (1)2. Lead Employee Segment Identification and Development3. Lead Learning and Development Programs4. Drive Talent Pipeline, Succession Planning, and Internal Mobility5. Stakeholder, Vendor, and Budget Management

• Drive Employee Segmentation and EVP for Development
• Lead the development and governance of employee segmentation frameworks and methodologies.
• Define and maintain employee personas and priority workforce segments.
• Design and continuously enhance Employee Value Proposition (EVP) and development approaches tailored to key employee segments.
• Deliver priority initiatives within the EVP and employee development roadmap.
• Monitor adoption, effectiveness, and business impact of segmentation and EVP initiatives.
• Develop and implement methodologies to identify and classify employee segments across the organization.
• Partner with HR and business stakeholders to perform segment mapping and workforce analysis.
• Assess capabilities and development needs using competency, skills, and proficiency frameworks.
• Design targeted development solutions and interventions for priority employee segments.
• Monitor development outcomes and recommend actions to address capability gaps.
• Develop and manage end-to-end learning and capability development projects and programs aligned with business priorities.
• Conduct learning needs analysis and translate capability requirements into practical development solutions.
• Design learning journeys, development interventions, and capability-building initiatives.
• Coordinate implementation across stakeholders, learning partners, and external vendors.
• Evaluate program effectiveness, learning impact, and return on investment to drive continuous improvement.
• Lead succession planning activities and support talent review processes across critical talent pools.
• Develop and implement talent development and internal mobility initiatives to strengthen organizational capability.
• Partner with HRBPs and business leaders to identify, develop, and prepare successors for key positions.
• Monitor talent pipeline health and provide recommendations to improve talent readiness and mobility outcomes.
• Act as the key coordination point among HR, business leaders, subject matter experts, and external partners throughout project execution.
• Build stakeholder alignment and secure commitment to development and talent initiatives.
• Manage allocated program budgets and ensure effective utilization of resources.
• Monitor vendor performance, service quality, and project deliverables.
• Prepare analyses, reports, dashboards, and recommendations to support decision-making and governance reviews.
  
  

Success Profile - Qualification and Experiences
- A Bachelor's degree or higher in Human Resources Management, Organizational Development or related disciplines

• Professional certification from CIPD, SHRM, ATD and other reputable human resources organizations is preferred
• At least 8 years of experience in Talent Development, Performance Management, Learning and Development
• Managerial experience is preferred
• Knowledge of banking and financial services, technology or fintech is preferred
• Experienced in talent management practices and EVP offering design
• Experienced in instructional design methodology, learning application methodologies and design frameworks
• Experienced in coaching, mentoring and counselling
• Business English standard of proficiency as required for the role