Ecommerce Specialist
Ecommerce Specialist
The Parentinc- Posted 5 hours ago
- Be among the first 10 applicants
Job Description
E-commerce Specialist – Motherswork Vietnam
[Ho Chi Minh City] | Full-time
About Motherswork
Motherswork is a trusted mom & baby retailer and part of The Parent Inc., a regional parenting group that also runs theAsianparent, Mama's Choice and Webtretho. We help parents find the best products for every stage of their journey, and we're growing our online business fast in Vietnam.
The Role
We're looking for an E-commerce Specialist to own and grow Motherswork Vietnam's online channels across Shopee, TikTok Shop, Lazada and our own website. You'll be hands-on across listings, day-to-day operations, platform relationships and brand presentation, with real ownership of results.
What You'll Do
1. Product Listings & SEO
- Create and maintain product listings across Shopee, TikTok Shop, Lazada and our Shopify website
- Write SEO-optimised titles and descriptions that improve search ranking and conversion
- Ensure product images, specs and pricing are accurate and consistent on every channel
2. Operations
- Manage day-to-day store operations, including order processing, stock levels and returns
- Handle customer service across platforms, keeping response times and ratings high
- Coordinate with logistics and warehouse teams to ensure on-time fulfilment
3. Key Account Management
- Act as the main point of contact for Shopee, TikTok Shop and Lazada account managers
- Plan and execute campaign participation (mega sales days, flash sales, vouchers)
- Track performance and identify opportunities to grow traffic, conversion and sales
4. Brand Communication
- Work with the marketing team on banners, product detail pages (PDPs) and store design
- Ensure brand look, tone and messaging stay consistent across all channels
What We're Looking For
- 2–4 years of e-commerce experience in a similar role
- Hands-on experience with Shopify, Shopee and TikTok Shop
- Background with a retailer, FMCG company or in the mom & baby industry
- Strong understanding of marketplace SEO, campaigns and seller tools
- Organised, detail-oriented and comfortable juggling multiple channels
- Data-driven, with good working knowledge of Excel/Google Sheets
- Fluent in Vietnamese; good English communication skills
Why Join Us
- High-ownership culture: You'll own your channels and see your impact directly
- Fast-paced learning: Work across multiple platforms in a growing business
- Performance-based promotions: Growth is based on results, not tenure
- Regional exposure: Opportunities to work across other markets in the group
- Strong Tech exposure: Automate repetitive tasks using AI enabled tools and workflows
If you love e-commerce and want to help parents find the products they need, we'd love to hear from you.
[Ho Chi Minh City] | Full-time
About Motherswork
Motherswork is a trusted mom & baby retailer and part of The Parent Inc., a regional parenting group that also runs theAsianparent, Mama's Choice and Webtretho. We help parents find the best products for every stage of their journey, and we're growing our online business fast in Vietnam.
The Role
We're looking for an E-commerce Specialist to own and grow Motherswork Vietnam's online channels across Shopee, TikTok Shop, Lazada and our own website. You'll be hands-on across listings, day-to-day operations, platform relationships and brand presentation, with real ownership of results.
What You'll Do
1. Product Listings & SEO
- Create and maintain product listings across Shopee, TikTok Shop, Lazada and our Shopify website
- Write SEO-optimised titles and descriptions that improve search ranking and conversion
- Ensure product images, specs and pricing are accurate and consistent on every channel
2. Operations
- Manage day-to-day store operations, including order processing, stock levels and returns
- Handle customer service across platforms, keeping response times and ratings high
- Coordinate with logistics and warehouse teams to ensure on-time fulfilment
3. Key Account Management
- Act as the main point of contact for Shopee, TikTok Shop and Lazada account managers
- Plan and execute campaign participation (mega sales days, flash sales, vouchers)
- Track performance and identify opportunities to grow traffic, conversion and sales
4. Brand Communication
- Work with the marketing team on banners, product detail pages (PDPs) and store design
- Ensure brand look, tone and messaging stay consistent across all channels
What We're Looking For
- 2–4 years of e-commerce experience in a similar role
- Hands-on experience with Shopify, Shopee and TikTok Shop
- Background with a retailer, FMCG company or in the mom & baby industry
- Strong understanding of marketplace SEO, campaigns and seller tools
- Organised, detail-oriented and comfortable juggling multiple channels
- Data-driven, with good working knowledge of Excel/Google Sheets
- Fluent in Vietnamese; good English communication skills
Why Join Us
- High-ownership culture: You'll own your channels and see your impact directly
- Fast-paced learning: Work across multiple platforms in a growing business
- Performance-based promotions: Growth is based on results, not tenure
- Regional exposure: Opportunities to work across other markets in the group
- Strong Tech exposure: Automate repetitive tasks using AI enabled tools and workflows
If you love e-commerce and want to help parents find the products they need, we'd love to hear from you.
More Info
Key Skills
About Company
Skills:
google sheets , Excel, PPC campaigns, Amazon Seller Central, Helium 10, Keyword Research, Walmart Seller Center