E-commerce Operations Manager - Chinese speaking

Responsibilities:

• Manage and operate the E-commerce Shop comprehensively, including product listing, information updates, promotional programs and advertising coordination.
• Develop and implement content strategies to improve product visibility, engagement and conversion performance.
• Plan and execute brand promotion activities and campaigns on E-commerce Shop.
• Build and maintain strong relationships with KOLs, KOCs and creators; coordinate product reviews, affiliate activities and livestream campaigns.
• Monitor and analyze business data and market feedback to evaluate operational performance and recommend optimization solutions.
• Closely track E-commerce and industry trends to identify relevant content, product and campaign opportunities.
• Prepare regular operational reports, develop promotional plans and allocate sales targets for each period.
• Work closely with cross-functional teams to ensure smooth and effective execution of business activities.

Requirements

• At least 3 years of hands-on experience independently managing and operating a E-commerce Shop.
• Proven experience in building, launching, and scaling a E-commerce such as TikTok Shop from the ground up.
• Experience in the Beauty, Skincare or Personal Care industry is highly preferred.
• Strong experience in managing Ads, developing advertising strategies and optimizing ROI.
• Strong analytical skills with the ability to evaluate business performance, identify market trends and respond quickly to market changes.
• Proactive in keeping up with the latest platform and industry trends.
• Good communication, cross-functional collaboration and teamwork skills.
• Chinese language speaking at average or good level.