Distribution Presales Engineer

Job Description: Distribution Presales Engineer

Location: Ho Chi Minh

About H3C: H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning across storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China.

Job Responsibilities:

1.Distribution Channel Presales Support

• Provide presales technical support to distributors, resellers, system integrators (SIs), and other channel partners.
• Understand customer requirements and support partners with product selection, solution design, technical proposals, and project development.
• Work closely with Channel Managers to support opportunities from requirement analysis, solution design, Demo/POC to project closure.

2.H3C Networking & Security Solution Support

• Provide presales support for H3C networking and security solutions, including Switches, Routers, Wireless, Firewalls, and related products.
• Design appropriate network solutions based on customer requirements and existing infrastructure.
• Prepare network topology, product BOM, configuration recommendations, and technical proposals.

3.Channel Technical Enablement

• Provide product and technical training to distributors, resellers, and SIs.
• Organize Partner Training, Technical Workshops, Demo sessions, and POCs.
• Help channel partners improve their independent presales and technical capabilities.

4.Project Technical Support

• Work with Channel Managers and partners to identify and develop project opportunities.
• Support technical presentations, solution clarification, tender documents, and technical evaluations.
• Coordinate with H3C product, technical support, and other internal teams when required.

5.Demo, POC & Troubleshooting

• Prepare and deliver product demonstrations based on customer requirements.
• Support POC and technical validation for key projects.
• Assist channel partners with technical troubleshooting during deployment and testing.

6.Presales Materials & Solution Development

• Prepare product presentations, solution proposals, network topologies, BOMs, and technical documents.
• Develop easy-to-understand technical and solution materials for channel partners.
• Collect market, customer, and competitor information and provide feedback to the company.

7.Support Channel Business Growth

• Work closely with Channel Managers, Distributor Sales teams, Resellers, and SIs.
• Use technical expertise to help channel partners identify new opportunities and customers.
• Support partners in moving from product-based selling toward solution-based selling.

Requirements:

1. Education

• Bachelor's degree or above in Computer Science, Information Technology, Telecommunications, Networking, Cybersecurity, or a related field.
• Candidates with relevant networking, IT, or cybersecurity experience are also welcome.

2. Technical Skills

• Good understanding of TCP/IP, VLAN, Trunk, STP, OSPF, routing, and other networking fundamentals.
• Familiar with switches, routers, wireless networking, and network infrastructure.
• Basic knowledge of Firewall, Security Policy, NAT, VPN, HA, and network security.
• Knowledge of Wi-Fi planning, radio optimization, heatmap, Wi-Fi testing, and troubleshooting is preferred.
• Ability to understand and create network topology diagrams.

3. Presales Skills

• Ability to understand customer requirements and recommend appropriate products and solutions.
• Ability to conduct technical presentations, product demonstrations, and customer technical discussions.
• Ability to prepare technical proposals, BOMs, network topology diagrams, and PowerPoint presentations.
• Experience with POC, RFP/RFQ, tenders, or project technical support is preferred.

4. Channel Experience

• Experience working with distributors, resellers, SIs, or IT channels is preferred.
• Understanding of distribution and channel business models.
• Ability to communicate effectively with distributor, reseller, and SI sales and technical teams.
• Experience in channel training, partner workshops, or technical enablement is a plus.

5. Language Skills

• English : Able to read technical documentation and conduct basic technical communication.

1. Other Requirements

• Familiar with the Reyee, TP-Link brands or the CCTV field.
• have good understanding about distributor(stock & sell) business
• Strong communication, presentation, problem-solving, and teamwork skills.
• Fast learner with the ability to work in a dynamic and fast-paced environment.
• Willingness to travel to support channel partners and customer projects when required.
• Relevant certifications such as CCNA, CCNP, HCIA, HCIP, Fortinet, or other networking/security certifications are a plus.