Director of Branch Operations

Responsibilities

1. Operations Management

• Manage and oversee all activities of the branch.
• Ensure that working procedures are implemented properly, smoothly, and effectively.
• Control branch operating costs to optimize profitability.

2. Resource Management

• Manage all branch personnel and effectively assign and coordinate work.
• Recruit, train, develop KPIs, and evaluate employee performance.
• Build a professional and cohesive working environment with a strong team spirit.

3. Financial Management

• Control the assigned budget.
• Manage operating expenses.
• Manage receivables and control cash flow.
• Approve expenses within the delegated authority.
• Ensure effective use of the Company's assets.

4. External Relations

• Represent the Company in working with local state management authorities.
• Work with partners and customers.
• Participate in building the Company's brand image.
• Develop relationships that support branch operations.

5. Reporting

• Periodically report on the branch's operational performance to the Board of Directors / Head Office.
• Develop plans for branch growth strategies and submit them to the Board of Directors.
• Ensure that the branch operates in compliance with laws and the Company's internal regulations.

Qualifications

• Bachelor's degree in Law, Labor and Social Affairs, Administration, Human Resource Management, Economics, or related fields.
• Minimum 10 years of experience in equivalent positions, such as Director or senior management roles, preferably in manufacturing, trading, or related sectors.
• Experience in managing a business unit, branch, or company with a scale of 30–100 employees.
• Strategic thinking and strong financial data analysis capability.
• Leadership, decision-making, and problem-solving skills.
• Negotiation and relationship-building skills.
• Training and coaching skills.
• Strategic and systematic thinking.
• Good English communication skills are preferred.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.
• Integrity and transparency.
• High sense of responsibility.
• Proactive and decisive mindset.
• Innovation-oriented spirit.
• Ability to work under high pressure.
• Strong commitment to organizational goals.