Digital Operations Associate

The AMN (https://theamn.network/) is a marketing network dedicated to elevating multi-market revenue and direct bookings for premium hotels and resorts by turning distinctive hotel stories into intelligent digital journeys that create desire, build relationships, and drive direct business.

We are looking for a Digital Operations Associate who understands how marketing truly works, both for brands and for The AMN itself. You'll manage campaign flow, align creative and performance teams, and make sure every initiative runs smoothly from idea to delivery.

1. Lead The AMN Marketing Projects

• Plan and execute The AMN marketing roadmap including content, digital campaigns, and event communications.
• Manage production of company materials such as case studies, website content, and LinkedIn presence.
• Collaborate with leadership, sales & creative teams to turn ideas into campaigns/ materials that reflect The AMN brand identity and for sales support

2. Client Campaign & Project Management

• Manage campaign flow, track deliverables, and ensure quality output across multiple clients.
• Translate briefs into execution plans and ensure timely delivery.
• Maintain alignment between creative, performance, and digital channel teams.

3. Always-On & Content Operations

• Oversee consistent content deployment across client and internal platforms.
• Coordinate daily creative and digital tasks, ensuring all materials follow brand guidelines.
• Be hands-on in ad-hoc creative production, including visuals, copy, or campaign materials when needed.

4. Reporting & Optimization

• Review results from both client and internal campaigns.
• Summarize insights, highlight key learnings, and suggest improvements.

5. Process & Collaboration

• Identify ways to improve efficiency across teams.
• Document workflows and help establish repeatable systems for future campaigns.
• Support onboarding and cross-team communication for smooth execution.

Experience:

• 3+ years in digital marketing or operations.
• Experience managing marketing campaigns, content pipelines, and reporting.
• Strong understanding of project flow from brief to result.
• Skilled with tools such as Canva, Capcut, Meta Ads, and Google Ads.
• Fluent in English and Vietnamese.

Preferred

• Background in agencies, hospitality, or lifestyle brands.
• Strong coordination and storytelling mindset.
• Enjoy balancing structure with creativity.

• Front-Row Learning: Work directly with C-level leaders and experience high-level business decision-making.
• Hands-On Growth: Gain real experience in sales pitching, deck building, and business strategy.
• Collaborative Culture: Be part of a supportive, multi-functional team that values initiative and learning.
• Career Path: A strong clear growth pathway toward Sales Ops, Business Strategy, or Account roles at The AMN.
• Competitive Pay: Receive fair compensation for your contributions and commitment to growth.