Deputy General Manager of F&B

JOB DESCRIPTIONS:

• Develop and implement business and operational plans for the F&B operations at Sun World Hon Thom;
• Review and assess budget proposals, manpower plans, training plans, and menu development plans in alignment with the Company's business strategy;
• Establish, review, and continuously improve F&B service procedures and standards (SOPs) in accordance with international standards and Sun Group's strategic direction;
• Oversee service quality, food quality, service procedures, food safety and hygiene, and overall customer experience;
• Identify and assess operational risks, and develop appropriate control and contingency measures for incidents related to food quality, food safety, or customer service;
• Directly oversee service operations for VIP guests, diplomatic delegations, and key business partners;
• Propose and develop new culinary products and diversify dining experiences in line with brand positioning and customer preferences;
• Foster a professional service culture and develop the team's service skills, capabilities, and service mindset;
• Perform other duties and responsibilities as assigned by the Management.

JOB REQUIREMENTS:

• Local nationals only
• Bachelor's degree from an accredited university in Hospitality, Hotel Management, Restaurant Management, Business Administration, or a related field;
• Minimum 5 years of senior management experience in F&B operations within resorts, theme parks, hotels, or large-scale restaurant chains;
• Strong knowledge of F&B management systems, customer service standards, cost control, and budget management;
• Solid expertise in food safety and hygiene, HACCP/ISO standards, kitchen operations, and service management;
• Strong leadership, people management, strategic planning, and operational management capabilities;
• Proficiency in English for professional working purposes.