Customs Declaration Executive HCM

I. Key Responsibilities

Be responsible for customs declaration documentation.

Ii. Job Responsibilities

Receive shipment information from the Sales/Operations Department, contact customers to collect and verify shipment information and documents for customs declaration and clearance.

Perform customs declaration on the ECUS system.

Check, determine, and apply appropriate HS Codes for import and export goods.

Coordinate and monitor delivery and customs clearance of declarations at Customs Branches in Ho Chi Minh City.

Arrange delivery schedules with customers and inform the Trucking team to proceed with delivery after the shipment has completed customs clearance procedures.

Proactively handle issues arising during the customs declaration, clearance, and delivery process.

Perform other tasks as assigned by the manager.

Iii. Job Requirements

College/University degree in relevant fields.

1–2 years of experience in a similar position; candidates with experience working at Logistics/Forwarding companies are preferred.

Knowledge of HS Code lookup and classification, with a good understanding of the import-export process of a shipment.

Able to read, understand, and translate English documents such as Invoice, Packing List, and Contract; research customers import/export goods to provide explanations to Customs when required.

Proficient in transmitting customs declarations for business purposes on the ECUS software.

Honest, hardworking, responsible, able to work under pressure, and adaptable to the job.

Iv. Benefits

Competitive income – performance-based recognition: Attractive salary with periodic performance reviews. Actual annual bonus of 3–8 months salary (13th-month salary & KPI) + Sales Bonus (if applicable) + Holiday/Birthday bonuses.

Flexibility for better performance: A supportive working environment that promotes work-life balance.

Comprehensive benefits: Social Insurance, Health Insurance, Unemployment Insurance, private health insurance package, annual leave; opportunities for learning and a clear career development path.

Transparent & empowering culture: Performance-based evaluation; high performers are recognized and given opportunities for accelerated development.

Comfortable working experience: In-house canteen, comfortable working environment, and full facilities.

Connection & recharge: Domestic & international company trips, annual health check-ups, Year End Party, and internal activities.

The majority of employees receive 3–5 months bonus per year; top performers may receive higher bonuses based on their performance. We are not looking for people who simply complete tasks, but for those who want to grow and go further with the company.

V. WORKING HOURS

Monday to Friday: 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM.

Saturday: 8:00 AM – 12:00 PM; 2 Saturdays off per month.

VI. WORKING LOCATION

39–41 B4 Street, An Khanh Ward, Ho Chi Minh City (formerly Sala, District 2).

VII. CONTACT

Email: [Confidential Information]

Phone: (+84) 28 3636 3888 – Ext. 110 (Ms. Vi)