M t cng vic:
- Trc cc knh CSKH bao gm: Nghe in thoi hotline, tr li email vn ng vin, trc knh fanpage ca gii, trc tr li website ca gii chy VnExpress Marathon
- H tr cng vic i sot, hp tc vi cc i tc bn v bn ngoi
- Phi hp gim st tin v cht lng ca cc cng vic lin quan ti i tc hp tc, bn v s kin.
- H tr cc i tc bn v gii p thc mc khch hng mua v qua h thng ca i tc.
- i sot, xc minh thnh tch ca Vn ng vin sau gii u.
- ng gp xy dng, chnh sa kch bn CSKH cc knh.
- i tr xut ha n hng thng v hon ph cho cc vn ng vin.
- Thc hin cc cng vic CSKH ti s kin theo phn cng ca b phn.
- Theo st checklist cng vic c giao nhm m bo hiu qu cng vic.
- Thc hin cc bo co nh k v pht sinh.
- Thc hin cc cng vic khc theo yu cu ca qun l trc tip.
Yu cu ng vin
- Tt nghip i hc tr ln.
- Ti thiu 2 nm kinh nghim trong cc lnh vc c lin quan n CSKH, t vn dch v.
- Ting Anh c bn (nghe, ni, c, vit).
- Thnh to my tnh vn phng: word, excel.
- Giao tip tt, lu lot, linh hot.
- Ging ni d nghe, khng ni ngng, khng ni ging a phng.
- u tin ng vin n.
- Cn thn & tht th.
- Sn sng lm vic ngoi gi (bui ti, ngy ngh, ngy l).
- Sn sng i cng tc khi c yu cu.
Quyn li
- Thu nhp xng ng v hp dn.
- Thng thng 13.
- Thng sinh nht cng ty (1/2 thng).
- Thng theo hiu qu cng vic.
- Ch ngh mt hng nm (t 4 - 6 triu/nm).
- Ph cp n tra, xng xe, in thoi (1,2 - 1,4 triu/thng).
- H tr trang phc (5 triu/nm), laptop: theo quy nh ca cng ty.
- Ch chm sc sc khe cao cp dnh cho nhn vin v ngi thn
- Chnh sch o to nng cao ting Anh, nghip v, k nng.
- Cc hot ng ngoi kha Teambuilding.
a im lm vic
- H Ni: Tng 10, ta FPT, s 10 Phm Vn Bch, Cu Giy
Thi gian lm vic
Th 2 - Th 6 (t 08:00 n 17:30)
Cch thc ng tuyn
ng vin np h s trc tuyn bng cch gi CV v mail: [Confidential Information]
