Customer Service Representative

Were Hiring: Customer Support

Location: Kuala Lumpur, Malaysia (On-site) (Relocation Support)

Type: Full-time

Experienced Candidates

Are you a Vietnamese speaker looking to kickstart or grow your career in customer support Join our vibrant team in Kuala Lumpur as a Chat Support Executive and help us deliver exceptional service through live chat to our global customers.

Your Role:

Provide prompt and professional support to customers via live chat

Resolve customer queries related to products, services, orders, or accounts

Ensure a high level of customer satisfaction through effective communication

Accurately log issues and follow up when necessary

Collaborate with internal teams to resolve customer concerns efficiently

What Were Looking For:

Fluent in Vietnamese (reading & writing) and proficient in English

Strong written communication and problem-solving skills

Ability to multitask in a fast-paced environment

Customer-focused mindset with attention to detail

Open to prior customer support experience

What We Offer:

Competitive salary and performance bonuses

Comprehensive training program (no prior experience required)

Opportunities for career growth in a global environment

Supportive team culture and modern workspace in KL

Work visa and relocation assistance (if applicable)

Interested Send your updated CV to [Confidential Information] or text on +6531252042