Client Coordination Associate

• Team: Client Coordination
• Working hour: Mon-Fri, 6:00 AM - 3:00 PM
• Location: Dialectica office, 177 Hai Ba Trung, Xuan Hoa, HCMC
  
  

About The Role

The Client Coordination Associate will be responsible to enhance the quality of service that Dialectica offers.

As a Client Coordination Associate, you will be a liaison between our clients in the Asia-Pacific region and experts with deep industry knowledge. You will be responsible to evaluate clients needs, conduct desktop research on companies and markets as well as facilitate the communication between Industry Specialists and our Clients. You will also learn how to manage a client base of established strategy consultancies and/or corporates & PEs. This is a fast paced, client facing, and communication heavy role with a focus on effectiveness, organization, lead generation and most importantly mentoring.

You will be generating value and facilitating Dialectica's swift client response mindset as we expand our reach and create opportunities in multiple geographies.

An important priority of this role will also be opening and growing our relationship and revenue with our clients in Australia.

Requirements

• 0-1 years in a customer service/front-line role. Previous scheduling or coordinating experience is a plus.
• Proficient and fluent English in all language dimensions.
• Strong communication and interaction skills, including demonstrated oral and written abilities.
• Attention to detail, ideally in a fast-paced and demanding environment.
• Strong problem-solving skills.
• Ability to communicate and manage relationships effectively with senior colleagues and experts.
• Ability to work responsibly, both independently and as part of a team.
  
  

Pay, Perks, and Such

Benefits

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive benefits package includes:

• Skill Mastery: Gain transferable skills in research, commercial awareness, professional negotiation, and project management.
• Learning & Development: Comprehensive programs including onboarding bootcamp, Mini-MBA program, and professional growth modules.
• Top-tier Compensation: Competitive base salary accompanied by bonuses and private medical insurance.
• Global Mobility: Opportunities to work in international hubs like Athens, Montreal, or Vancouver via exchange programs.
• Dynamic Environment: Collaborative, entrepreneurial workplace guided by transparency, diversity, quality, and continuous growth in the heart of Ho Chi Minh City.
  
  

About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world's leading investment firms, consultancies, and fortune 500 corporations. With 6 global offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company's success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica's commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe's fastest-growing companies by the Financial Times.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.