Chief Steward

Role Description

• Plan, supervise, and maintain cleanliness in the kitchen, restaurants, and all related areas.
• Manage daily stewarding operations, including dishwashing, cleaning equipment, utensils, and kitchen supplies.
• Ensure the proper handling, storage, and hygiene of dishware, glassware, kitchen equipment, and cleaning materials.
• Coordinate with the Culinary and Food & Beverage teams to ensure smooth and efficient kitchen operations.
• Implement and monitor hygiene, sanitation, and food safety standards in compliance with HACCP requirements.
• Supervise stewarding staff, assign duties, and ensure compliance with established operating procedures.
• Monitor the use of cleaning supplies and equipment, control costs, and minimize waste.
• Prepare operational reports and perform other duties as assigned by the management.

Qualifications

• Strong customer service orientation, with a focus on supporting internal teams and contributing to an excellent guest experience.
• Effective communication skills, including clear instructions to stewarding staff and professional coordination with Food & Beverage and culinary teams.
• Solid knowledge of Food & Beverage and food service operations, including kitchen workflows, dishwashing processes, and hygiene standards.
• Experience in training and supervising staff, including coaching, performance monitoring, and building a collaborative team culture.
• Prior experience in a stewarding or kitchen operations leadership role, preferably in a resort or hotel environment.
• Thorough understanding of food safety, sanitation, and occupational health and safety regulations.
• Strong organizational and time-management skills, with the ability to manage multiple tasks and shifts in a fast-paced environment.
• Ability to work flexible hours, including weekends