Business Manager (NAB Vietnam People & Culture)

This role partners closely with People & Culture (P&C) Executives and senior functional leaders to drive strategic transformation, operational excellence, and disciplined portfolio delivery across the P&C function. Acting as a trusted advisor and strategic enabler, the role connects strategy with execution through governance, insights, executive reporting, and stakeholder engagement to ensure successful delivery of P&C priorities and enterprise outcomes.

YOUR JOB RESPONSIBILITIES

The role connects P&C strategy with execution, using strong governance, workforce insights, and senior stakeholder engagement to deliver outcomes across:

• P&C transformation and portfolio delivery
• Culture, leadership, talent, reward, and capability development
• Colleague services and workforce planning
• People analytics, governance, and executive reporting

1. Business Performance Tracking & Insights

• Work with People Analytics teams to turn workforce data into clear insights and recommendations that help leaders make better decisions about people, talent, and the organisation.
• Track and analyse workforce, talent, culture, leadership, and employee experience trends to identify opportunities, risks, and areas for improvement.
• Take ownership of the P&C performance management framework, ensuring key metrics are monitored and business outcomes are tracked.
• Prepare performance reports for senior leaders, highlighting progress, key risks, important decisions, and recommended actions.

2. Presentation & Executive Communication

• Prepare Board, ExCo, and leadership updates, presentations, and papers that clearly explain key People & Culture priorities and support important business decisions.
• Develop leadership dashboards and reports that turn people data into clear insights, highlight risks and opportunities, and help leaders take action.
• Lead and coordinate the overall P&C story across teams, business units, and locations, ensuring leaders understand key priorities, decisions, and expected outcomes.

3. PMO Governance & Operational Discipline

• Manage P&C leadership operating rhythms, including leadership team meetings, governance forums, strategic planning cycles, and executive decision-making processes.
• Ensure clear cadence, agendas, documentation, decisions and follow-through for executive and portfolio meetings.
• Standardise templates, dashboards and reporting formats to strengthen clarity, accountability and control.
• Track progress, dependencies, risks, issues and decisions across the P&C portfolio.
• Drive alignment across P&C centres of expertise, colleague services, business partners and enterprise stakeholders.

4. Strategic Initiative Management

• Lead and coordinate key P&C projects, ensuring plans are developed, progress is tracked, and objectives are achieved.
• Work closely with teams across Culture, Leadership, Talent Management, Reward, Colleague Services, and Tech Academy to deliver strategic initiatives.
• Monitor project milestones, budgets, risks, and issues, and ensure any problems are addressed or escalated early.
• Support workforce planning by analysing future talent needs, workforce data, capacity requirements, and organisational changes.
• Partner with business and P&C leaders to track workforce plans, hiring priorities, organisational changes, and capability-building initiatives.

5. Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time

YOUR SKILLS & EXPERIENCE

Essential

• Bachelor's degree in Human Resources, Business, Management, Organisational Psychology, Finance or a related field.
• At least 6 years of experience in People & Culture, HR transformation, PMO, consulting, operations, strategy or a related role.
• Strong program and PMO capabilities, including planning, governance, risk management, reporting and delivery follow-through.
• Demonstrated experience supporting senior stakeholders and coordinating complex, cross-functional people initiatives.
• Excellent written and verbal communication skills, including executive presentations, papers and storytelling.
• Strong analytical capability with experience using people data, KPIs, scorecards and dashboards to generate insights.
• Strong organisational skills and the ability to manage multiple priorities and workstreams in a fast-paced environment.
• Sound judgement, discretion and confidence working with sensitive people and organisational information.

Preferred

• Experience in HR consulting, People & Culture transformation or a P&C centre of expertise is a strong advantage.
• Experience working across countries, regions or global operating models is preferred.
• Experience with HR technology, shared services, workforce transformation, learning academies or financial services is a plus.

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
• Professional banking qualifications through the Career Qualified in Banking (CQiB) program accredited by FINSIA
• Sponsored English course with native teachers

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Employee Assistance Program to improve your physical and mental health
• Annual team activities and company events
• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

If this excites you, let's have a chat over a cup of coffee!