Business Development Manager

About DMSpro

DMSpro is a technology company providing software solutions that help businesses optimize distribution management and sales operations. We are looking for a results-driven Business Development Manager to expand our customer base, strengthen client relationships, and drive sustainable revenue growth.

In this role, you will identify new business opportunities, develop existing accounts, and collaborate with cross-functional teams to deliver value to our customers and achieve business objectives.

Key Responsibilities

1. New Business Development

• Identify and develop new business opportunities in target industries.
• Research market trends, competitors, and potential customers to expand the company's market presence.
• Proactively approach potential clients through networking, cold calling, email outreach, and industry events.
• Conduct client meetings, product demonstrations, and presentations; prepare proposals tailored to customer needs.
• Develop and execute sales plans to achieve individual targets and contribute to overall business growth.

2. Account Management & Customer Growth

• Build and maintain long-term relationships with existing customers to drive customer retention and satisfaction.
• Understand customer needs and challenges, and recommend appropriate solutions.
• Identify upselling and cross-selling opportunities across DMSpro's product ecosystem.
• Monitor contract renewals, payment status, and outstanding receivables to ensure business continuity.
• Coordinate with relevant teams to ensure timely customer support and service quality.

3. Revenue Growth & Performance Management

• Drive revenue growth from both new and existing customers.
• Monitor and analyze key performance indicators (KPIs), including customer acquisition, contract renewal rates, and customer satisfaction.
• Analyze market trends, competitive activities, and customer feedback to identify growth opportunities and recommend improvements.

4. Cross-functional Collaboration

• Work closely with Marketing to execute campaigns, generate leads, and drive sales growth.
• Collaborate with Maintenance, Product Specialist (PS), and other relevant teams to ensure effective customer support.
• Coordinate with Finance to monitor payments and ensure timely collection of outstanding receivables.

Requirements

• Bachelor's degree in Business Administration, Economics, Information Technology, or a related field.
• At least 3 years of experience in Account Management, Sales, or Business Development; experience in software or technology is preferred.
• Experience managing customer relationships and using CRM tools such as Salesforce or HubSpot.
• Strong business development, negotiation, presentation, and communication skills.
• Excellent analytical, planning, organizational, and problem-solving abilities.
• Proactive, self-motivated, and capable of working independently and collaboratively.
• Proficiency in English.
• Willingness to travel for business when required.
• A strong customer-centric mindset and an understanding of the software and technology industry are highly desirable.

Benefits

• Competitive salary with performance-based sales incentives.
• Opportunities for career advancement and professional development.
• A dynamic and professional working environment.
• Insurance, annual leave, and other benefits in accordance with applicable labor regulations and company policies.

Working Location & Schedule

• Location: 34 Bach Dang, Ho Chi Minh City, Vietnam.
• Working hours: Monday to Friday, 8:00 AM – 5:00 PM.

How to Apply

Interested candidates are invited to send their CV to [Confidential Information] with the email subject: [Business Development Manager] – Full Name.

Join DMSpro and help businesses grow through technology-driven solutions!

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