Associate, System Operations - Payment, ShopeePay
Associate, System Operations - Payment, ShopeePay
Moneep- Posted 3 hours ago
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Job Description
Job Description
Must have
- 40% Operation performance: Monitor operational and performance, and highlight issues or improvement opportunities.Support issue investigation, coordinate with relevant stakeholders, and track resolution progress.
- 25% UAT Testing: Support testing, launch readiness, and monitoring of new features and updates.
- 20% Live test: Review user journeys and front-end experiences, and provide feedback for improvement.
- 15% Other tasks: Contribute to initiatives that improve operational efficiency and service quality. Perform other tasks and projects as assigned by management.
Must have
- At least 2 years of relevant experience in operations, payment operations, financial services operations, or a similar role.
- Bachelor's degree in Business, Finance, Economics, Information Systems, or a related field..
- Critical & logical thinking, problem solving skills, flexibility in handling problems.
- Self-starter with a strong sense of curiosity
- Good communication skills in Vietnamese and English.
- A fast learner, positive attitude with a can-do attitude, integrity & responsibility.
- Experience in process improvement, automation, or applying AI tools to operational work.
- Have SQL/Python/R is a big advance.
More Info
Key Skills
About Company
Skills:
google sheets , Data Cleaning, Sql, data models, data marts, Statistics
Skills:
google sheets , Data Quality, Data Cleaning, Sql, Python, data models, data marts, R
Skills:
Data Analytics, Power Bi, programming, Sql, trusted AI, accounting services
Skills:
AI tools, ChatGPT, LLMs, executive-level presentations, strategic projects, Financial Models, investment cases, operational reviews, growth initiatives, Business Planning
Skills:
Databases, Typescript, Javascript, Apis, Application Deployment, Python, LLM APIs, workflow automation, backend systems, RAG tool, Agents