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Associate, Operations - Payment, ShopeePay

Associate, Operations - Payment, ShopeePay

MoNeed
2-4 Years
Not Disclosed
  • Posted 3 days ago
  • Be among the first 10 applicants

Job Description

Job Description

  • Monitor operational and performance, and highlight issues or improvement opportunities.
  • Support testing, launch readiness, and monitoring of new features and updates.
  • Support issue investigation, coordinate with relevant stakeholders, and track resolution progress.
  • Contribute to initiatives that improve operational efficiency and service quality.
  • Review user journeys and front-end experiences, and provide feedback for improvement.
  • Perform other tasks and projects as assigned by management.

Requirements

Must have

  • At least 2 years of relevant experience in operations, payment operations, financial services operations, or a similar role.
  • Bachelor's degree in Business, Finance, Economics, Information Systems, or a related field..
  • Critical & logical thinking, problem solving skills, flexibility in handling problems.
  • Self-starter with a strong sense of curiosity
  • Good communication skills in Vietnamese and English.

Nice to have

  • A fast learner, positive attitude with a can-do attitude, integrity & responsibility.
  • Experience in process improvement, automation, or applying AI tools to operational work.
  • Have SQL/Python/R is a big advance.

More Info

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