Associate, Customer Research & Intelligence, Shopeepay

MoNeed

1-3 Years

Ho Chi Minh, Vietnam

Posted 14 hours ago

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Job Description

About The Team

Selling points of this position

Be part of a growing Customer Intelligence team supporting one of the fastest growing credit product lines.
Strong opportunities to sharpen both quantitative and qualitative research skills through hands-on projects.
Clear pathway toward greater project ownership and responsibility over time.

Job Description

Market Intelligence & Competitive Analysis

Support data-driven market and competitor studies to identify trends, opportunities, risks, and disruptors.
Analyze market size, growth, share, macroeconomic indicators, and regulatory impact.
Track competitors monthly pricing, products, features, communication, marketing campaigns.

Quantitative Research

Handle fieldwork end to end: questionnaire drafting, data collection, data cleaning and analysis.
Analyze quantitative data and translate findings into clear, actionable insights.
Turn findings into structured reports and clear visualizations that meet the team's quality standard.

Qualitative Research

Handle qualitative research end-to-end: brief intake, proposal drafting, and coordination with external agency.
Synthesizing themes and qualitative insights under the guidance of the Senior Analyst

Reporting & Insight Delivering

Support data analysis using analytics tools to generate structured insights.
Prepare clear reports and presentations for internal stakeholders.
Ensure data accuracy, consistency, and reliability.

Cross-functional Collaboration

Coordinate with stakeholders across Business, Marketing, Product, and Communication teams to ensure insight is embedded into execution.
Learn and adapt research approaches based on evolving business needs

Requirements

Must have

Bachelor's degree (BA/BS or equivalent).
Minimum 1 year of work experience, ideally in Market Research, Consulting, or Marketing.
Strong analytical thinking and business acumen.
Good command of English and Vietnamese, with basic stakeholder communication and presentation skills.
Well-organized, proactive, and adaptable, with strong execution and project coordination skills.
Comfortable working with qualitative data and synthesizing insights.

Nice to have

Certifications in Market Research, Data Analysis, or related areas
Experience working in a multinational company or with international clients.
Experienced in quantitative survey and data analysis tools (SPSS, Excel, R)
Proven track record of managing research projects from conception to completion.

More Info

Job Type:

Industry:

Function:

Employment Type:

Key Skills

Data Analysis

Questionnaire drafting

Data Collection

Quantitative survey

Data analysis tools

Analytics tools

Spss

Data Cleaning

Excel

About Company

Last Updated: 17-09-2026 02:18:17 AM

2-4 yrs

Ho Chi Minh, Vietnam

Skills:

qualtrics , behavioral analytics , Power Bi, Bi Tools, Spss, Tableau, Data Visualization, Sql, Alchemer, quantitative research tools, survey platforms