Assistant to Operation Senior General Manager

Personal Assistant is responsible for providing high quality assistance and administrative support to Senior General Manager (SGM) to ensure the smooth operation of the Department.

1. Monitor and Analyze Business Performance (30%)

- Track and review business performance metrics (Sales-GP-Operating Income..) across stores, categories, and operational functions through regular reports and dashboards.

- Consolidate and analyze store, product category, and regional KPI performance metrics to identify unusual trends, performance gaps, and issues that may impact overall business results.

- Identify underperforming stores, product categories, or operational areas and conduct root cause analysis.

- Prepare analytical reports, business reviews, and presentations to support management decision-making.

2. Communicate and Track Management Directives (30%)

- Receive, communicate, and cascade instructions, action plans, and strategic initiatives from SGM to relevant departments and teams.

- Establish and maintain tracking mechanisms to monitor action plans and project timelines.

- Follow up with stakeholders to ensure tasks and initiatives are completed within agreed deadlines.

- Provide regular updates on progress, delays, risks, and challenges to SGM.

- Coordinate cross-functional communication to ensure alignment and effective execution of operational priorities.

- Maintain and monitor a centralized tracker of key operational projects and action items.

3. Reports (20%)

- Consolidate information and data from relevant departments to prepare weekly, monthly, quarterly, and ad-hoc management reports.

- Ensure the accuracy, completeness, and consistency of all reports before submission.

- Prepare meeting materials, presentation decks, management summaries, and meeting minutes as required.

- Coordinate with Data analysis to ensure timely submission of data and reporting inputs.

4. Clerical and Administrative support (10%)

- Support SGM to manage workload effectively

- Follow and arrange working schedule for SGM, including organizing of all appointments, meetings, travel arrangements, budgets and expense

- Support in setting and implementing Company's programs, operation plans

- Receive, check-up all the documents, papers and reports before getting approval from SGM

- Schedule and implement internal and external meetings, tasks

- Provide interpretation, translation and administrative support

- Provide verbal interpretation for meetings and submit all meeting reports to SGM

- Prepare correspondence and reports in English as needed

- Archive documents, dispatches and records

- Make sure SGM's communication is delivered to other Depts.

5. Other duties (10%)

- Other tasks or responsibilities as assigned by SGM

- Follow company rules & regulation

JOB REQUIREMENTS

- University

- At least 2 years experience in Assistant position or operation sales line

- Experience with Power BI or other data visualization tools is a plus.

- Good command of English (both written and spoken)

- Willingness and ability to travel for business trips

Preferred skills

- Advanced proficiency in Microsoft Excel and PowerPoint.

- Have good skill to make report

- Excellent planning, organization, and timeline management skills.