This roleis responsible for ensuring the accurate and timely administration of policy life-cycle events and supporting operations processing. This role requires a high level of responsibility, attention to detail, and a commitment to adhering to company guidelines to support the overall efficiency of the Operations team.
JOB DUTIES
Manage the end-to-end processing of policy issuing, endorsements, cancellations, and renewals, ensuring strict adherence to all Company guidelines and regulatory requirements.
Accurately file policy documents in both hard copy and electronic formats. Manage the process of coding documents and handling the distribution of templates and outgoing correspondence.
Conduct cross-audits of work completed by Processing/Policy Managementstaff to maintain data integrity and processing quality standards.
Manage post-control processes, actively participate in functional/company projects.
Manage the Certificate Book process.
JOB REQUIREMENTS
University or College Graduate.
Minimum of 1 year of working experience in an insurance company is required.
Preference given to candidates with experience in policy administration.
Strong verbal and written communication skills in both English and Vietnamese are essential
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Demonstrated high responsibility and a consistently positive attitude.
Proven ability to communicate well, be customer-oriented, and foster good cooperation within a team environment.
