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Assistant, Operations - Processing

Assistant, Operations - Processing

Liberty Mutual Insurance
1-3 Years
Not Disclosed

This job is no longer accepting applications

Job Description

JOB SUMMARY

This role is responsible for ensuring the accurate and timely administration of policy life-cycle events and supporting operations processing. This role requires a high level of responsibility, attention to detail, and a commitment to adhering to company guidelines to support the overall efficiency of the Operations team.

JOB DUTIES 
  • Manage the end-to-end processing of policy issuing, endorsements, cancellations, and renewals, ensuring strict adherence to all Company guidelines and regulatory requirements.
  • Accurately file policy documents in both hard copy and electronic formats. Manage the process of coding documents and handling the distribution of templates and outgoing correspondence.
  • Conduct cross-audits of work completed by Processing/Policy Management staff to maintain data integrity and processing quality standards.
  • Manage post-control processes, actively participate in functional/company projects.
  • Manage the Certificate Book process.
JOB REQUIREMENTS
  • University or College Graduate.
  • Minimum of 1 year of working experience in an insurance company is required.
  • Preference given to candidates with experience in policy administration.
  • Strong verbal and written communication skills in both English and Vietnamese are essential
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).
  • Demonstrated high responsibility and a consistently positive attitude.
  • Proven ability to communicate well, be customer-oriented, and foster good cooperation within a team environment.

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