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Quality check at Agency office
Implement quality check (Call Agent/Customer, site visit) on regular basis
Follow up preventive actions of assigned locations with respective stakeholders
Cooperate with stakeholders, including Regional Head, sales force and internal division to enhance sales quality.
Perform regular and ad hoc onsite visit at Agency office for quality check cover areas.
Delivery onsite visit report within required time frame. Proactive in proposed action to enhance sale quality.
Review sale process/procedure of Sale force at assigned locations following sale procedure, standard and policies
Collaborate with Distribution Line 1A & respective department Head to identify actions to enhance sale quality.
Follow up with proposed action with respective stakeholders until it is implemented
Required Qualifications:
Insurance industry experience is preferred.
Excellent communication both verbally and in writing.
Understanding of business culture and behavior.
Strong problem-solving and analytical skills
Results oriented, with the ability to manage competing priorities and projects.
When you join our team:
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Date Posted: 01/10/2025
Job ID: 127758527
