Application Engineer - MCS

YASKAWA ELECTRIC VIETNAM IS HIRING!

APPLICATION ENGINEER (MCS)

HCM (District 3)

Full-time | Mon–Fri, 8:30 AM–5:30 PM

Job purpose : Responsible for providing end-to-end technical support, warranty diagnostics, and motion control application engineering for OEM customers and System Integrators, ensuring effective technical solutions and high customer satisfaction.

What you'll do:

1. After-Sales Technical Service & Warranty Management – 40%

• Perform root-cause analysis (RCA) and diagnose hardware/software issues on Inverters (VFDs), AC Servo systems and Motion Controllers.

• Provide technical support at the service center and customer sites.

• Perform repairs, board replacements, load testing and system commissioning.

• Prepare Technical Assessment & Warranty Reports for factory submission.

• Prepare service and spare-part replacement quotations for customers.

2. Pre-Sales, Field Support & Motion Control Application Engineering – 40%

• Support OEM partners and System Integrators with parameter tuning, motion profiling and positioning optimization.

• Troubleshoot industrial communication and control systems using protocols such as EtherCAT, Mechatrolink, Modbus and Profinet.

• Conduct on-site troubleshooting and technical support for customer applications.

• Work closely with Sales Engineers to survey existing machinery and propose system upgrade solutions.

3. Technical Training & Documentation – 20%

• Develop technical guides, troubleshooting SOPs and product application notes.

• Conduct technical training for channel partners, distributors and key customer maintenance teams.

• Share technical knowledge and support partners in applying Yaskawa products effectively.

What we're looking for:

• Bachelor's Degree or higher in Electrical, Electronics, Automation, Mechatronics or related fields.

• 2–3 years of experience in Field Service, Technical Support or Automation Engineering.

• Experience with VFD/Inverter, AC Servo, PLC/HMI & Motion Control.

• Good English communication skills; Japanese is a plus.

• Strong problem-solving skills and willingness to travel for customer support.

What we offer:

Competitive salary + 13th-month salary + bi-annual performance bonus

Business travel, phone & meal allowances

100% full-salary mandatory insurance + Premium Healthcare (UIC)

Overseas technical training with specialists in Singapore

Annual health checkup, company trip & family day

13–15 days annual leave

Interested Apply now!

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