AI Forward Deploy Engineer

Location: Lim Tower 3, Nguyen Dinh Chieu, District 1, Ho Chi Minh city

Type: Full time office

Engineering Focus: AI Cognitive Ontologies, Agentic Applications, Customer Solutions

About the Role:

We are hiring Forward-Deployed Engineers (FDEs) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting one of our key accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.

Responsibilities:

• Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.
• Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.
• Guide customers through deploying, validating, and refining agentic applications using our platform.
• Collaborate closely with product engineering to surface platform gaps and drive improvements.
• Develop reusable patterns, templates, and deployment best practices that scale across customers.
• Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.

Requirements:

• Hands-on experience building and shipping AI agents (workflows, tool use, orchestration) not just chatbots or one-off LLM prototypes
• Experience deploying and improving agents in production (reliability, evaluation, debugging tool-use / task completion)
• Strong software engineering background (Python or TypeScript preferred).
• Experience with distributed systems, data pipelines, APIs, and system integration.
• Ability to communicate clearly with customer engineering and domain teams.
• Comfortable working across multiple customer accounts with structured engagement cycles.
• Familiarity with AI/ML, agent architectures, or semantic/ontology modeling is a plus.
• Fluent English communication

Who You Are:

• A builder who enjoys solving real customer problems with real engineering.
• Equally strong at technical deep dives and customer-facing collaboration.
• Thrives in ambiguity and can convert domain complexity into clean technical solutions.

Before You Apply:

We move fast and we expect a lot. This role probably isn't right for you if:

• You find ambiguity stressful rather than something to resolve
• You prefer to stay in your lane rather than flag problems outside your immediate scope
• You're looking for an engineering role inside a mature structure with a full support team around you

But if you're the kind of engineer who sees a broken integration and can't help but fix it — who treats we've never built that before as an invitation rather than a blocker — this is the role you've been looking for.

Why you'll love working here:

• Attractive compensation and benefits commensurate with impact.
• Daily lunch allowance $10 per member
• Private health insurance for you and your family
• Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.
• An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers
• A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
• Flexible working hours.